Food Service Supervisor

Conifer Health Solutions•San Antonio, TX

About The Position

The Food Service Supervisor coordinates and supervises Food Service Workers in performing their duties. The supervisor completes established competencies for the position within the designated introductory period and performs other related duties as assigned. The role supports the facility’s strategic plans and the Baptist Health System’s mission, policies, and procedures. It oversees daily operations of assigned departments, staff performance, and department operating and capital budgets. The supervisor supports regulatory compliance, integrated and quality service, effective communication, and responsive handling of problems and risks. The position also assists with personnel selection and employment actions, supervises and coaches direct reports, responds to employee needs, supports competency development and performance feedback, seeks employee input, facilitates consensus, and works to minimize staff turnover.

Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of experience in a healthcare or restaurant environment.
  • Certified Food Manager credential from the San Antonio Metropolitan Health District or an ANSI-accredited Food Manager Certificate.

Nice To Haves

  • Courses in nutrition, sanitation, personnel management, and quantity food production.
  • One year of supervisory experience in a healthcare institution.

Responsibilities

  • Support established goals and objectives that align with the facility’s and Baptist Health System’s strategic plans.
  • Monitor annual department operating and capital budgets.
  • Supervise daily operations of assigned departments and staff performance.
  • Use objective, fact-based decision-making.
  • Support the Baptist Health System’s mission statement, policies, and procedures.
  • Help eliminate boundaries to achieve integrated, efficient, and quality service.
  • Maintain ongoing compliance with regulatory agencies.
  • Serve as a visible, knowledgeable resource to employees and customers.
  • Respond flexibly to change and anticipate and address problems and risks.
  • Communicate effectively with all organizational levels and internal and external customers.
  • Assist with personnel selection for hiring and promotion and take appropriate actions regarding counseling, discipline, demotion, and termination.
  • Supervise, support, and coach direct reports; proactively respond to employee needs and concerns.
  • Support development of employee expertise and seek employee input.
  • Facilitate consensus among divergent groups and work to minimize staff turnover.
  • Recognize employees’ strengths and accomplishments.
  • Assist in evaluating assigned staff performance and competency, provide direct feedback, and support competency plans.
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