Food Service Manager#2215

FiveStar•Cave City, KY

About The Position

Food Service Managers partner with the General Manager to plan, supervise, and manage operations in FiveStar’s food service area. They oversee communication, merchandising, customer service, food safety, storage, preparation, sanitation, supervision, and staff training. The role requires keeping current with health and food safety regulations and company food-service procedures, supporting sales promotions, and ensuring products are presented and handled appropriately.

Requirements

  • High school diploma or GED.
  • At least 1 year of food-service experience.
  • At least 18 years old.
  • Basic computer skills.
  • Knowledge of food-service equipment.
  • Professional appearance and a positive attitude.
  • Ability to work in a fast-paced environment and excellent time-management skills.
  • Team player who is customer-focused, honest, hardworking, and has excellent attendance.
  • Ability to work different shifts, including morning, afternoon, and overnight, as well as weekends and holidays.
  • Ability to perform daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting up to 55 pounds, working in cold indoor environments of 35 degrees or less, and food-service preparation.
  • Ability to work in varying seasonal weather conditions.

Nice To Haves

  • Valid driver’s license.

Responsibilities

  • Partner with the management team to ensure customer service in the food service area meets company policies and procedures.
  • Stay informed about health and food safety regulations, including sanitation, storage, product rotation and expiration, preparation, cooking, thawing, and temperature requirements.
  • Stay informed about company food-service procedures, including inventory control and ordering, food quality, equipment maintenance and cleaning, accounting, and food-preparation production guides.
  • Follow up with General Managers on food-service communications, including emails, weekly and monthly specials, and company-wide programs.
  • Manage merchandising, including signage, pricing, freshness, and product presentation.
  • Promote company food-service sales promotions.
  • Collaborate with the General Manager to train and supervise staff in food-service responsibilities.
  • Perform Customer Service Representative responsibilities.
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