Food Service Manager#2215

FiveStar Careers•Cave City, KY

About The Position

Food Service Managers partner with the General Manager to plan, supervise, and manage food service operations at a FiveStar location. They oversee communication, merchandising, customer service, food safety, storage, preparation, sanitation, staff supervision, and training in the food service areas. The role requires proficiency in Customer Service Representative responsibilities and working with the management team to provide customer service consistent with company policies and procedures.

Requirements

  • High school diploma or GED.
  • At least 1 year of food service experience.
  • Must be at least 18 years old.
  • Valid driver's license.
  • Basic computer skills.
  • Knowledge of food-service equipment.
  • Professional appearance and a positive attitude.
  • Ability to work in a fast-paced environment and excellent time management.
  • Team player who is customer focused, honest, hardworking, and has excellent attendance.
  • Ability to work different shifts, including a.m., p.m., and overnight, as well as weekends and holidays.
  • Ability to perform daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 pounds.
  • Ability to work in cold indoor environments of 35 degrees or less, perform food service preparation, and work in varying seasonal weather conditions.

Responsibilities

  • Partner with the management team to ensure food service customer service meets company policies and procedures.
  • Keep current on health and food safety regulations, including sanitation, storage, rotation, expiration dates, preparation, cooking, thawing, and temperatures.
  • Follow company food service policies and procedures related to inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and food preparation production guides.
  • Follow up with General Managers on food service communications, including emails, weekly and monthly specials, and company-wide programs.
  • Manage merchandising, including signage, pricing, freshness, and product presentation.
  • Promote company food service sales promotions.
  • Collaborate with the General Manager to train and supervise staff in food service responsibilities.
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