Food Service Manager #2100

FiveStar Careers•Buckner, KY

About The Position

Food Service Managers partner with the General Manager to plan, supervise, and manage operations in the food service area of a FiveStar. They oversee communication, merchandising, customer service, food safety, storage, preparation, sanitation, supervision, and training in food service areas. The role also requires proficiency in Customer Service Representative responsibilities and working effectively in a fast-paced environment.

Requirements

  • High school diploma or GED.
  • At least 1 year of food service experience.
  • Must be at least 18 years old.
  • Ability to work different shifts, including a.m., p.m., and overnight, as well as weekends and holidays.
  • Ability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 pounds daily.
  • Ability to work in cold indoor environments of 35 degrees or less and in varying seasonal weather conditions.
  • Ability to perform food service preparation.
  • Professional appearance and positive attitude.
  • Ability to work in a fast-paced environment and excellent time management.
  • Team player who is customer focused, honest, hardworking, and has excellent attendance.

Nice To Haves

  • Valid driver’s license.
  • Basic computer skills.
  • Knowledge of food-service equipment.

Responsibilities

  • Perform Customer Service Representative responsibilities proficiently.
  • Partner with the management team to deliver customer service in the food service area in accordance with company policies and procedures.
  • Stay informed about health and food safety regulations, including sanitation, storage, rotation, expiration dates, preparation, cooking, thawing, and temperatures.
  • Follow company policies and procedures for food service, including inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and food preparation production guides.
  • Follow up with General Managers on food service communications, including emails, weekly and monthly specials, and company-wide programs.
  • Manage merchandising, including product signage, pricing, freshness, and presentation.
  • Promote company food service sales promotions.
  • Collaborate with the General Manager to train and supervise staff in food service responsibilities.
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