Assistant Manager #2100

FiveStar Careers • Buckner, KY

4d

About The Position

The Assistant Manager partners with the General Manager to help manage overall store operations, including accounting, marketing, customer service, human resources, and food service. The role manages, assists, and directs the store team in accordance with company policies and procedures, and is hands-on in daily operations. The Assistant Manager is responsible for store operations when the General Manager is absent and learns to understand profit and loss statements.

Requirements

• High school diploma, GED, or equivalent experience.
• At least 1 year of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and positive attitude.
• Team player who is customer-focused, honest, hardworking, and has excellent attendance.
• Basic computer skills.
• Ability to work different shifts, including morning, afternoon, and overnight, as well as weekends and holidays.
• Ability to perform daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 pounds.
• Ability to work in cold indoor environments of 35 degrees or less, perform food-service preparation, and work in varying seasonal weather conditions.

Responsibilities

• Partner with the General Manager to manage store operations, including accounting, marketing, customer service, human resources, and food service.
• Work hands-on in customer service, management, and food service responsibilities.
• Partner with the FiveStar team to provide customers with service consistent with company policies and procedures.
• Assist with timely, thorough training of the store team and educate team members on policies and communications.
• Help the General Manager address store issues and achieve effective, long-term resolutions.
• Manage merchandising and adequate inventory levels, including evaluating displays, pricing, promotional signage, and out-of-stocks.
• Practice and promote the FiveStar treatment by fostering a friendly atmosphere, meeting customer needs, and suggestive selling.
• Help ensure inventory controls are in place, equipment is in good condition, staffing is adequate, labor budgets are followed, accounting and paperwork are completed on time, and safety and robbery-prevention guidelines are followed.
• Help oversee food operations, including food-service-area appearance, food quality and tracking, promotions, signage, and adherence to food-service guidelines.
• Manage store operations in the General Manager’s absence.
• Learn and understand profit and loss statements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED