Assistant Manager(05305) - 2100 W Hudson Rd #1

Domino's Franchise•Rogers, AR

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and maintaining store standards. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Store team members may also deliver products and promotional materials, subject to the listed driving requirements. The work involves standing and walking for much of the shift, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. The position may involve exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery duties involve driving and navigating delivery locations, including stairs and adverse terrain.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.

Responsibilities

  • Manage all activities during the shift and set an example for the crew.
  • Follow company policies and procedures and ensure crew members do the same.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain a clean store, a professional image, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support attendance, punctuality, marketing, and store profitability.
  • Operate equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, where required.
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