Assistant Manager #2100

FiveStar • Buckner, KY

5d

About The Position

The Assistant Manager partners with the General Manager to help manage overall store operations, including accounting, marketing, customer service, human resources, and food service. The role manages, assists, and directs store team members in accordance with company policies and procedures. The Assistant Manager is hands-on in daily operations and is responsible for store operations when the General Manager is absent.

Requirements

• High school diploma, GED, or equivalent experience.
• At least 1 year of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and a positive attitude.
• Team player who is customer-focused, honest, hardworking, and has excellent attendance.
• Basic computer skills.
• Ability to work different shifts, including a.m., p.m., and overnight, as well as weekends and holidays.
• Ability to perform daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 pounds.
• Ability to work in cold indoor environments of 35 degrees or less, perform food-service preparation, and work in varying seasonal weather conditions.

Responsibilities

• Work hands-on in customer service, management, and food service operations.
• Partner with the FiveStar team to provide service in accordance with company policies and procedures.
• Assist with timely and thorough training of the store team.
• Help educate the store team about policies and communications.
• Assist the General Manager in addressing store issues and achieving effective, long-term resolutions.
• Manage merchandising and adequate inventory levels by evaluating displays, pricing, promotional signage, and out-of-stock items.
• Practice and promote the FiveStar treatment, including a friendly atmosphere, meeting customer needs, and suggestive selling.
• Help ensure inventory control methods are in place, equipment is in good condition, staffing is adequate, labor budgets are followed, accounting and paperwork tasks are completed on time, and safety and robbery-prevention guidelines are followed.
• Assist in overseeing food operations, evaluating food-service area appearance and food quality, tracking, promotions, signage, and compliance with food-service guidelines.
• Take responsibility for store operations in the General Manager’s absence.
• Learn and understand P&L statements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED