Food Service Lead (Full Time)

Compass Group•Atlanta, GA

8d•Onsite

About The Position

The Food Service Lead coordinates the activities of other food-service employees and helps create an enjoyable dining experience for customers, staff, and visitors. The role oversees and participates in food and beverage preparation and service according to company standards for presentation, sanitation, safety, and portion control. It also supports menu planning, timely meal service, customer complaint resolution, staff training and work coordination, reporting, cash handling, ordering supplies, and facility sanitation.

Requirements

At least 1 year of food service, catering, and coffee shop experience.

Responsibilities

Provide detailed, one-on-one customer service.
Oversee and participate in preparing and serving food and beverages in accordance with company standards for presentation, sanitation, safety, and portion control.
Help plan menus and ensure timely, efficient meal service; supervise meal service.
Respond to customer complaints in person and by email.
Train employees and assign and coordinate their work to promote efficiency and excellent service.
Determine work procedures, prepare work schedules, and expedite workflow.
Complete required daily, weekly, and monthly reports, including inventory, cash, production, payroll, and timekeeping records.
Handle cash according to the Food Accounting Manual, including deposits, petty cash, and change funds.
Order food and other necessary supplies from approved sources or purveyors.
Direct and participate in facility and employee sanitation and safety in accordance with company standards and government regulations.
Develop sanitation schedules and ensure employees follow them when cleaning the kitchen and dining area and washing utensils and equipment.
Issue written and oral instructions.
Help select and orient employees and oversee staff training within areas of responsibility.
Perform other duties as assigned.

Benefits

Free parking
Tips
Meal discounts
Internal employee referral bonus
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical, dental, vision, and life insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
May be eligible for paid and/or unpaid time off in accordance with applicable laws