Food Service - Food Service Cook

SSA Group, LLC • Bridgeport, CT

6d • $19 - $19

About The Position

The Food Service Cook supports daily restaurant operations through back-of-house and line preparation, food service, and guest support. The role maintains food safety, quality, availability, and cleanliness standards; follows assigned preparation and inventory-related procedures; and responds to guest and client feedback while communicating service or quality concerns to supervisors. The cook is expected to demonstrate SSA’s 452 Hospitality approach by helping create warm, welcoming experiences and supporting an inclusive, safe, and organized workplace. The position may also involve dishwashing and other operational tasks as needed.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and willing to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
• Support restaurant back-of-house and line preparation for daily operations.
• Meet quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Set appropriate food quantities for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as needed.
• Maintain safe food handling, proper hygiene, handwashing, glove use, and uniform standards.
• Follow SSA safety rules and maintain a safe work environment.
• Complete assigned daily preparation and item lists.
• Support the operation in the assigned role and assist where needed.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate daily service or quality issues to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as needed.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower growth and opportunity for team members.
• Lead by example in sustainability and conservation efforts, and share relevant knowledge with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed