Food Service - Food Service Cook

SSA Group, LLC • San Antonio, TX

12d • $15

About The Position

The Food Service Cook supports daily restaurant preparation and operations, including back-of-house and line preparation. The role delivers warm, welcoming guest experiences while meeting food service, safety, quality, availability, merchandising, and guest service standards. The cook maintains safe food handling, proper hygiene and uniform practices, accurate food quantities, and a clean, safe, and organized work environment. The position may also assist with dishwashing and other operational tasks as needed.

The cook reports to Kitchen Manager(s), Sous Chef(s), and the Executive Chef. The role includes responding to guest and client feedback, communicating service or quality issues to supervisors, and remaining knowledgeable about menu items, prices, and specials. Team members are also expected to support inclusive team practices and participate in sustainability, conservation, and community-engagement efforts.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• A team-oriented, personable, professional, upbeat, energetic approach and willingness to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting and performing the listed job functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in line with 452 Hospitality.
• Support restaurant back-of-house and line preparation for daily operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure proper food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, and appropriate hand-washing and glove use.
• Maintain a safe work environment by following SSAFETY rules and company policies and procedures.
• Complete assigned daily preparation and item lists.
• Support the assigned operational role and assist in other areas as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate daily service or quality issues to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Support sustainability and conservation efforts, and share knowledge of relevant business practices with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to stated eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed