Food Service Assistant - Kitchen & Cafeteria

Children's Nebraska • Omaha, NE

4d

About The Position

The Food Service Assistant assembles and serves meals for cafeteria customers while protecting food quality by following operational procedures for food handling, food safety, and infection control. The team member follows approved cafeteria menu preparation and service protocols within established timelines and trains at all kitchen and cafeteria stations to provide cross-coverage as needed.

The role includes maintaining clean, stocked, service-ready work areas using HACCP and positive food-handler techniques; providing appealing food and excellent customer service; prioritizing work according to patient and customer needs; monitoring food and supply inventory; and supporting financial management through portion control, proper pricing, and safe storage. The Food Service Assistant also participates in quality-improvement initiatives, including taste testing and maintaining appealing displays at each service station.

The schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m. A high school diploma or GED and at least six months of food service experience, preferably in a healthcare setting, are preferred. An ANSI-accredited Food Handler Certification is required within 180 days.

Requirements

• Knowledge of basic hygiene principles.
• Knowledge of basic infection-control policies and procedures.
• Skill in customer relations and service recovery.
• Skill in safe food handling.
• Ability to assess acceptable food quality.
• Ability to communicate effectively verbally and in writing.
• Ability to work closely with professional staff.
• Ability to promote a positive dining experience.
• ANSI-accredited Food Handler Certification within 180 days is required.

Nice To Haves

• High school diploma or GED preferred.
• At least six months of food service experience, preferably in a healthcare setting, preferred.

Responsibilities

• Follow approved cafeteria menu preparation and service protocols within approved timelines.
• Train at all kitchen and cafeteria stations to provide cross-coverage as needed.
• Maintain clean, stocked, and service-ready work areas using HACCP and positive food-handler techniques.
• Promote patient and customer satisfaction through appealing food and excellent customer service.
• Prioritize work duties according to patient and customer needs.
• Monitor food and supply inventory, date and rotate products, and document outages.
• Support financial management through portion control, proper pricing, and safe storage of food and supplies.
• Participate in quality-improvement initiatives, including taste testing and maintaining appealing displays at each service station.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed