Food Service Assistant - Kitchen & Cafeteria

Children's Hospital & Medical Center • Omaha, NE

4d

About The Position

The Food Service Assistant assembles and serves meals for cafeteria customers while protecting food quality by following operational procedures for food handling, food safety, and infection control. The role works Monday through Friday, 6:30 a.m. to 3:00 p.m., and trains across kitchen and cafeteria stations to provide cross-coverage as needed. Team members help maintain service-ready work areas, support customer satisfaction, prioritize duties according to customer needs, monitor inventory, and participate in financial management and quality improvement processes.

Requirements

• High school diploma or GED is preferred.
• At least 6 months of food service experience is preferred, preferably in a healthcare setting.
• Knowledge of basic hygiene principles.
• Knowledge of basic infection control policies and procedures.
• Skill in customer relations and service recovery.
• Skill in safe food handling.
• Ability to assess acceptable food quality.
• Ability to communicate effectively verbally and in writing.
• Ability to work closely with professional staff.
• Ability to promote a positive dining experience.
• Obtain an ANSI-accredited Food Handler Certification within 180 days.

Nice To Haves

• Food service experience in a healthcare setting.

Responsibilities

• Follow approved cafeteria menu preparation and service protocols within approved timelines.
• Train at all kitchen and cafeteria stations and provide cross-coverage as needed.
• Maintain clean, stocked, service-ready work areas using HACCP and positive food-handler techniques.
• Promote patient and customer satisfaction by providing appealing food and excellent customer service.
• Prioritize work duties according to patient and customer needs.
• Monitor food and supply inventory, date and rotate products for service, and document outages.
• Support financial management by monitoring portion control, proper pricing, and safe storage of supplies and food.
• Participate in quality improvement initiatives, including taste testing and maintaining appealing displays at each service station.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED