Food Service Assistant Manager
About The Position
The Food Service Assistant Manager drives sales by delivering great-tasting food and effectively executing Jacksons’ fast-food program. The role monitors sales data and adjusts operations according to business volumes, engages customers to grow food sales, and leads, trains, and mentors the team in a fast-paced, customer-focused environment. The position supports a store operating 24 hours a day and requires flexible availability for business needs, including weekends and holidays. The role also involves frequent standing, walking, bending, twisting, reaching, climbing or balancing, stooping, kneeling, crouching, talking, and listening, as well as lifting and moving items. Work conditions may include heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.
Requirements
- Food Handler Permit as required by county, city, or state.
- Flexible availability to support a 24/7 operation, including holidays and weekends.
- Willingness and passion for delivering exceptional customer service.
- Excellent communication skills and a friendly, can-do attitude.
- Ability to read and analyze basic spreadsheets.
- History of leading by example and doing the right thing.
- Teamwork and ability to work together to get the job done.
- Ability to think quickly and react to change.
- Frequently lift and/or move up to 20 pounds and occasionally up to 65 pounds.
- Work safely in conditions involving heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.
Nice To Haves
- Experience in the food service industry.
Responsibilities
- Welcome customers, thank them for their business, and invite them back.
- Complete all food ordering for the store.
- Maintain appropriate levels of prep items and food, checking and adjusting levels daily.
- Teach and train Fast Food Team Members on food service, deli, and beverage promotions and programs, and manage training for all fast-food employees.
- Sample fast-food, deli, and beverage products to drive sales and offer bounce-back coupons when needed.
- Ensure fast-food equipment is clean and in proper working condition, and report maintenance needs or issues to the store manager.
- Review the KPI Dashboard weekly and communicate successes and opportunities with the team.
- Complete waste sheets and temperature logs daily and ensure food hold times are followed.
- Ensure proper sanitation and food handling, preparation, storage, and disposal procedures are followed.
- Participate in store meetings and present food-related material as required.
- Perform additional duties as assigned.
Benefits
- Same Day Pay—access earnings when needed.
- Fuel discount of $0.20 per gallon, up to 100 gallons.
- Employee discount of 15% off most merchandise.
- Profit-sharing bonus paid twice a year.
- Opportunities for advancement; the company promotes from within.
- Full-time medical, dental, and vision benefits, and paid time off (PTO).
- 401(k) with company match.
- Performance-based raises.
- Tuition reimbursement up to $5,250 per year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
