Food Server

Newport Hospitality Group•Brunswick, GA

About The Position

The Food Server works in a hotel restaurant and provides attentive, guest-focused service. The role requires strong interpersonal and communication skills, physical stamina, professionalism, and flexibility in scheduling. The server helps create an exceptional guest experience by explaining menu items and specials, making recommendations, and using upselling and suggestive-selling techniques. Training is provided. The hotel operates 24/7, so scheduling flexibility is required. Compliance with NHG Handbook policies is mandatory. Offers are contingent on background checks and drug screening. Duties may evolve to meet business needs.

Requirements

High school diploma or equivalent.
Strong communication and math skills, including the ability to handle bills.
Sales aptitude for upselling and suggestive selling.
Knowledge of etiquette and ability to work as part of a team.
Ability to stand and walk for extended periods and lift 20–35 pounds.
Ability to work flexibly in a hotel operating 24/7.
Compliance with NHG Handbook policies.
Successful completion of required background checks and drug screening.

Nice To Haves

Prior hospitality experience.
Familiarity with POS systems and food service.

Responsibilities

Greet guests warmly and use their names when possible.
Explain specials and recommend menu items, including cocktails, appetizers, and desserts.
Set up sanitized tables.
Process guest orders using POS systems.
Serve food promptly.
Complete end-of-shift side tasks, including restocking and cleaning.
Follow PCI standards for payment processing, health and sanitation protocols, and hotel policies.
Learn menu details, daily specials, hotel promotions, room rates, and local events to assist guests.