Buffet - Food Server
About The Position
The Food Server provides dining service to guests in an efficient, courteous, and professional manner, maintaining a high standard of guest service and upholding Valley View Casino’s Standards of Excellence. The role includes greeting guests, serving food and beverages, responding to guest needs, and helping maintain clean and orderly dining areas. The Food Server works cooperatively with other restaurant team members and assists with side work and opening or closing duties as needed. The position requires flexibility to work any and all shifts in a casino that operates 24 hours a day, seven days a week. Native American hiring preference applies.
Requirements
- High school diploma or GED equivalent.
- One year of food service experience in a full-service restaurant.
- Ability to communicate effectively and positively in English in written, verbal, and oral forms.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must successfully pass applicable auditions or skill testing.
- Must be flexible to work any and all shifts.
Nice To Haves
- Bilingual in English and a second language.
- Previous experience in a gaming or casino environment.
Responsibilities
- Uphold Valley View Casino’s Standards of Excellence as outlined in the Team Member Guide to Success.
- Maintain positive guest relations, resolve complaints, and ensure guest satisfaction.
- Greet guests courteously and provide personalized service.
- Serve food and beverages promptly, efficiently, and courteously in accordance with venue standards.
- Take and fulfill food and drink orders and help keep customer dining areas clean and neat.
- Monitor guest needs continually and fulfill requests promptly.
- Interact professionally and courteously with all team members to support an efficient operation.
- Assist restaurant personnel with maintenance, side work, and opening or closing duties as needed.
- Adapt to changing clientele and work environments.
- Perform other duties as directed by a supervisor, manager, or department director.
- Conduct responsibilities professionally and ethically.
- Maintain consistent, regular attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
