Buffet - Food Server
About The Position
The Buffet Food Server provides dining service to guests efficiently, courteously, and professionally while maintaining a high standard of guest service. The position supports Valley View Casino & Hotel’s Standards of Excellence and requires positive guest relations, personalized service, and attention to guest needs. Team members work with other restaurant personnel to keep the operation running smoothly, maintain dining areas, and assist with opening, closing, and side work. The role requires flexibility to work any and all shifts in a casino that operates 24 hours a day, seven days a week.
Requirements
- High school diploma or GED equivalent.
- One year of food service experience in a full-service restaurant.
- Ability to communicate effectively in English in written, verbal, and oral form.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must successfully pass applicable auditions or skill testing.
- Must be flexible to work any and all shifts.
Nice To Haves
- Bilingual ability in English and a second language.
- Previous experience in a gaming or casino environment.
Responsibilities
- Uphold Valley View Casino & Hotel’s Standards of Excellence.
- Maintain positive guest relations, resolve complaints, and ensure guest satisfaction; greet guests courteously and provide personalized service.
- Serve food and beverages promptly, efficiently, and courteously according to venue standards.
- Take and fill food and drink orders and help keep customer dining areas clean and neat.
- Continuously monitor customer needs and promptly fulfill requests.
- Interact professionally and courteously with team members to support an efficient operation.
- Assist restaurant personnel with maintenance, side work, and opening and closing duties as needed.
- Adapt to changing clientele and work environments.
- Perform other duties as directed by a supervisor, manager, or department director.
- Conduct responsibilities professionally and ethically and maintain consistent, regular attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
