Buffet Food Server - Part Time

Northfield Park Racino • Northfield, IL

2d

About The Position

The Food Server takes and delivers customer orders, maintains tables and assigned stations, supports guest satisfaction, and finalizes checks. The role also performs side work and general cleaning of assigned stations. The server welcomes guests, provides knowledgeable service of menu items and beverages, maintains table cleanliness using a silent service approach, processes bills and payments, and anticipates and responds to guest needs. The position requires coordination with management, chefs, and culinary staff to address guest and employee requests or issues.

Requirements

• Proof of eligibility to work in the United States.
• Ability to work varied shifts, including weekends and holidays.
• Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes.
• Knowledge of standard kitchen equipment and supplies, including toasters, refrigerators, coolers, slicers, and beverage machines.
• Knowledge of health, safety, and sanitation regulations.
• Knowledge of computers and Point of Sale (POS) systems.
• Ability to communicate effectively in English, in written and verbal forms.
• Knowledge of hotel services, features, local attractions, and activities to respond accurately to guest inquiries.
• Excellent customer service and interpersonal skills to communicate effectively with all business contacts.

Nice To Haves

• 5+ years of prior relevant experience; food and beverage experience in a high-paced environment with food service experience is preferred.
• Experience working in a similar resort setting.

Responsibilities

• Greet guests in a positive, friendly manner and make them feel welcome.
• Use knowledge of selling techniques and service delivery for menu items across every course, as well as alcoholic and non-alcoholic beverages.
• Maintain table cleanliness using a silent service approach.
• Itemize bills accurately and efficiently secure payment.
• Maintain cleanliness and stock in assigned areas, side stations, tables, and Point of Sale (POS) stations.
• Anticipate guest needs and respond appropriately with a sense of urgency.
• Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests or employees.
• Perform other job-related duties as requested.
• Perform side work and general cleaning of assigned stations.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed