Food Server - Kankakee Grille

Four Winds Casinos Career Site•South Bend, IN

About The Position

The Food Server provides dining service to guests at Kankakee Grille in an efficient, courteous, and professional manner, maintaining a high standard of guest service. The role involves taking and fulfilling food and beverage orders, attending to guests’ needs, and keeping dining areas and table settings clean and presentable. The server also supports restaurant operations through side work and opening and closing duties, maintains knowledge of food, wine, and spirits, and contributes to a welcoming atmosphere grounded in mutual respect, dignity, and integrity. The position requires an active or obtainable Indiana Alcohol and Tobacco Commission employee permit, completion of an ATC-approved server training program, and a Level 4 Gaming License. High school diploma or GED and four to five years of upscale dining or food-server experience are preferred.

Requirements

Must possess or be able to obtain an active employee permit issued by the State of Indiana’s Alcohol and Tobacco Commission.
Must complete an ATC-approved server training program.
Must hold a Level 4 Gaming License.
Strong organizational and interpersonal skills.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to perform basic addition, subtraction, division, and multiplication.
Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.
Frequently lift or move up to 25 pounds and occasionally lift up to 50 pounds.
Vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

High school diploma or GED preferred.
Four to five years of upscale dining or food-server experience preferred.
Knowledge of beers, wines, spirits, and current food trends preferred.

Responsibilities

Deliver food and beverages to restaurant guests promptly, efficiently, and courteously in accordance with venue standards.
Perform tasks required to serve guests, take and fill food and drink orders, and keep guests’ dining areas clean and neat.
Pre-bus tables continually, keeping them free of excess clutter.
Work in a clean, sanitary, safe, and organized manner while following health and safety regulations.
Monitor guests’ needs and promptly fulfill requests in accordance with policies and procedures.
Assist other restaurant personnel with maintenance, side work, and opening and closing duties as needed.
Maintain current knowledge of food, wine, spirits, and related trends to support an excellent dining experience.
Anticipate guests’ needs.
Polish silverware, stemware, and plateware as needed to ensure table settings are impeccable.
Attend required meetings and training sessions.
Help create an atmosphere of fun for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting positive examples.