Food Server - Kankakee Grille

Four Winds Casinos•South Bend, IN

About The Position

The Food Server provides dining service to guests of Kankakee Grille efficiently, courteously, and professionally while maintaining a high standard of guest service. The role includes taking and fulfilling food and beverage orders, keeping dining areas clean and orderly, anticipating guest needs, and supporting restaurant operations. The server is expected to help create a fun atmosphere for casino guests and promote mutual respect, dignity, and integrity among employees.

Requirements

  • Strong organizational and interpersonal skills.
  • Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to perform basic addition, subtraction, division, and multiplication.
  • Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Must possess or be able to obtain an active employee permit issued by the State of Indiana’s Alcohol and Tobacco Commission.
  • Must complete an ATC-approved server training program.
  • Must obtain a Level 4 Gaming License.

Nice To Haves

  • High school diploma or G.E.D. preferred.
  • Four to five years of upscale dining food server experience preferred.
  • Knowledge of beers, wines, spirits, and current food trends preferred.

Responsibilities

  • Deliver prompt, efficient, and courteous food and beverage service in accordance with venue standards.
  • Perform tasks necessary to serve guests.
  • Take and fill food and drink orders and help keep guests’ dining areas clean and neat.
  • Pre-bus tables continually, keeping them free of excess clutter.
  • Work in a clean, sanitary, safe, and organized manner while following health and safety regulations.
  • Continually monitor guests’ needs and promptly fulfill requests in accordance with policies and procedures.
  • Assist restaurant personnel with side work and opening and closing duties as needed.
  • Maintain knowledge of food, wine, and spirits trends to support an excellent dining experience.
  • Anticipate guests’ needs.
  • Polish silverware, stemware, and plateware as needed to ensure table settings are impeccable.
  • Attend required meetings and training sessions.
  • Create an atmosphere of fun for casino guests.
  • Encourage mutual respect, dignity, and integrity among employees by setting positive examples.
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