Food Server - Zero Bond

Wynn Resorts•Las Vegas, NV

About The Position

The Food Server at Zero Bond is responsible for elevating the dining experience for members and contributing to the team. The role requires strong food and beverage knowledge, exceptional customer service, and a commitment to Zero Bond’s service standards. Servers provide food, wine, beverage, cocktail, and bottle service in dining room and lounge settings; guide members through menus and recommendations; and maintain a polished, professional demeanor in a high-volume environment. The position also involves collaborating with hosts, managers, and kitchen staff, completing opening, running, and closing duties, attending training and briefings, and staying informed about hotel services and local amenities. The role is listed as Steady Extra. Employees must be able to work varied shifts, including evenings, weekends, and holidays, and in a smoking environment.

Requirements

At least 2 years of experience as a server in an upscale, high-volume, or fine dining restaurant.
Must be at least 21 years old.
High school diploma or equivalent.
Ability to obtain and maintain a valid Clark County Food Handler Safety Training Card and Alcohol Awareness (TAM) card before the start date.
Strong knowledge of wine, spirits, and cocktails, including varietals, vintages, ingredients, garnishes, and service techniques.
Ability to describe menu items confidently and make informed recommendations and pairings.
Familiarity with dietary restrictions and special requests.
Experience with POS systems.
Strong multitasking skills under pressure while maintaining guest focus and attention to detail.
Exceptional English communication skills.
Collaborative, team-oriented mindset and ability to contribute positively to venue culture.
Understanding of luxury hospitality cues and ability to anticipate guest needs.
Willingness to work varied shifts, including evenings, weekends, and holidays.
Comfort working in a high-energy, fast-paced, occasionally loud environment.
Ability to maintain an upbeat, approachable, and professional demeanor.
Ability to work on feet for at least 10 hours per shift.
Ability to seize, grasp, turn, and hold objects with hands for extended periods; move quickly between areas; regularly lift and carry up to 35 lbs. and occasionally up to 50 lbs.; and bend, kneel, crouch, climb stairs, and move with agility.
Ability to work in a smoking environment and tolerate occasional exposure to heat, cold, water, and outdoor conditions.

Nice To Haves

Fluency in a second language.
Bottle service experience.
Experience with Micros POS.

Responsibilities

Greet members and guests warmly and professionally, acknowledging special occasions, preferences, and membership notes.
Guide members through the menu with recommendations about food highlights, seasonal dishes, wine pairings, and cocktails.
Perform the full sequence of service in alignment with Zero Bond standards.
Maintain knowledge of food and beverage offerings, ingredients, preparation methods, and dietary accommodations.
Take food and beverage orders and provide wine and beverage service.
Maintain tables silently and anticipateively.
Provide an equal level of service in dining room and lounge environments.
Deliver cocktail, bottle, and food service with hospitality and professionalism.
Collaborate with hosts, managers, and kitchen staff to support efficient service.
Complete opening, running, and closing duties.
Uphold Clark County Health Department standards.
Anticipate and respond to guest needs and inquiries promptly.
Maintain professionalism and composure in a high-volume, fast-paced environment and adapt to a diverse clientele.
Bid farewell to members by name when possible and encourage return visits.
Attend required training sessions and pre-shift briefings.
Stay knowledgeable about hotel services, local attractions, and amenities to answer guest inquiries.
Maintain grooming, posture, appearance, and demeanor in accordance with Wynn standards and management expectations.