Food Runner - Zero Bond

Wynn Resorts•Las Vegas, NV

About The Position

The Zero Bond Food Runner ensures that dishes are delivered promptly and accurately while maintaining elevated hospitality standards. The role requires strong communication, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. The Food Runner needs a strong understanding of menu items, delivery etiquette, position numbers, and steps of service, and supports the culinary and service teams in creating an exceptional dining experience for members and guests.

Requirements

Must be at least 21 years of age.
At least 2 years of experience in a fast-paced, upscale dining environment.
Passion for food and beverage operations and commitment to exceptional service.
Strong knowledge of food ingredients, menu descriptions, and allergen awareness.
Highly motivated and energetic, with a polished and positive demeanor.
Ability to work with trays.
Flexible availability, including evenings, weekends, and holidays.
Ability to work efficiently and collaboratively in a high-volume, team-driven environment.
Strong spoken and written English communication skills and ability to follow detailed instructions.
Ability to multitask, adapt quickly under pressure, and remain attentive in a demanding environment.
Well-groomed appearance, professional posture, and personal hygiene consistent with Wynn standards.
Ability to work on feet for at least 10 hours per shift.
Ability to seize, grasp, turn, and hold objects with hands for extended periods.
Ability to move quickly and efficiently between areas of the club.
Ability to regularly lift and carry up to 35 lbs. and occasionally up to 50 lbs.
Ability to bend, kneel, crouch, climb stairs, and move with agility as service demands.

Responsibilities

Deliver food from the kitchen to tables accurately and efficiently, ensuring correct table and position placement.
Communicate with the kitchen and expeditor to confirm dishes, modifications, allergies, dietary needs, and requests.
Describe menu items, including preparation, ingredients, and modifications.
Maintain knowledge of food menu specifications, allergens, and garnishes.
Assist servers with table maintenance, pre-bussing, resetting tables, and ensuring table markings are complete before food delivery.
Act as a liaison between front-of-house and back-of-house teams to support seamless service.
Communicate guest needs and feedback to kitchen, management, and service teams in real time.
Follow Clark County Health Department standards for food handling and cleanliness.
Complete assigned opening, closing, and ongoing side-work duties.
Greet members and guests warmly and professionally, using eye contact.
Anticipate guest needs and respond with urgency, discretion, and attentiveness.
Maintain Wynn uniform, grooming, and presentation standards.
Attend required training sessions and pre-shift briefings.
Collaborate across departments to answer questions, assist with inquiries, and resolve issues promptly.