Food Runner - Zero Bond

Wynn Resorts•Las Vegas, NV

About The Position

The Zero Bond Food Runner ensures dishes are delivered promptly and accurately while maintaining elevated hospitality standards. The role requires strong communication, attention to detail, and the ability to work effectively in a fast-paced, team-oriented environment. The Food Runner needs a strong understanding of menu items, delivery etiquette, position numbers, and steps of service. The role also supports pre-bussing, table resets, and both culinary and service teams to create an exceptional dining experience for members and guests. The position requires flexible availability, including evenings, weekends, and holidays, in line with business demands. It involves working on your feet for at least 10 hours per shift, moving quickly throughout the club, handling trays, and working in a smoking environment. The role may also involve exposure to heat, cold, water, and outdoor conditions.

Requirements

Must be at least 21 years old.
At least 2 years of experience in a fast-paced, upscale dining environment.
Passion for food and beverage operations and a commitment to exceptional service.
Strong knowledge of food ingredients, menu descriptions, and allergen awareness.
Highly motivated and energetic, with a polished and positive demeanor.
Ability to work with trays.
Flexible availability, including evenings, weekends, and holidays.
Ability to work efficiently and collaboratively in a high-volume, team-driven environment.
Strong verbal and written communication skills in English and ability to follow detailed instructions.
Ability to multitask, adapt quickly under pressure, and remain attentive in a demanding environment.
Well-groomed appearance, professional posture, and personal hygiene consistent with Wynn standards.
Ability to work on your feet for at least 10 hours per shift.
Ability to seize, grasp, turn, and hold objects with hands for extended periods.
Ability to move quickly and efficiently between areas of the club.
Ability to regularly lift and carry up to 35 lbs. and occasionally up to 50 lbs.
Ability to bend, kneel, crouch, climb stairs, and move with agility as service demands.
Ability to work in a smoking environment.

Responsibilities

Deliver food from the kitchen to tables accurately and efficiently, ensuring correct table and position placement.
Communicate with the kitchen and expeditor to confirm dishes and modifications, including allergies, dietary needs, and requests.
Explain menu items, including preparation, ingredients, and modifications.
Maintain complete knowledge of food menu specifications, allergens, and garnishes.
Support servers with table maintenance, pre-bussing, table resets, and completing table markings before food delivery.
Serve as a liaison between front-of-house and back-of-house teams to support seamless service.
Communicate guest needs and feedback to kitchen, management, and service teams in real time.
Follow Clark County Health Department food-handling and cleanliness standards.
Complete assigned opening, closing, and ongoing side-work duties.
Greet members and guests warmly, with eye contact and professionalism.
Anticipate guest needs and respond with urgency, discretion, and attentiveness.
Maintain Wynn uniform, grooming, and presentation standards.
Attend required training sessions and pre-shift briefings.
Collaborate across departments to support the guest experience, answer questions, assist with inquiries, and resolve issues promptly.