PT - PM - Food Server - Terra Tempe - Westin Tempe

Horseshoe Bay Resort•Tempe, AZ

About The Position

The Food Server serves food and beverages to guests at Terra Tempe Restaurant, answers menu-related questions, and provides friendly, courteous, timely, and professional service to support a high level of guest satisfaction. The role calls for an outgoing, self-starting team member who communicates well with guests, maintains a professional appearance and manner, and is willing to assist coworkers. The position requires availability for PM shifts, including weekdays, weekends, and holidays. Team members are expected to maintain hotel standards for work procedures, dress, grooming, punctuality, and attendance; adapt to changes and learn new skills; resolve routine problems or ask for help when needed; and follow security and safety procedures, including policies related to key controls, lifting, chemical use, and reporting hazards. The position involves prolonged standing and/or walking and lifting at least 30 pounds. Other job-related duties may be assigned by the associate’s supervisor.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Ability to maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to pitch in and help coworkers; team-player attitude.
  • Ability to withstand prolonged periods of standing and/or walking.
  • Ability to lift at least 30 pounds.
  • Availability for PM shifts, including weekdays, weekends, and holidays.

Responsibilities

  • Serve food and beverages to guests.
  • Answer guests’ menu-related questions.
  • Provide friendly, courteous, timely, and professional service.
  • Treat guests and associates with courtesy and respect and maintain professional conduct.
  • Assist coworkers with their job duties and contribute as a team player.
  • Maintain hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes in the work area and hotel procedures, learn or improve skills, and address routine problems or ask for assistance.
  • Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards or concerns.
  • Perform other job-related duties assigned by the supervisor.

Benefits

  • Team member and family room discounts at Crescent Hotels and Resorts and Marriott Hotels.
  • Flexible schedules.
  • Career growth and development.
  • Insurance benefits available to full-time and part-time team members.
  • 401(k) plan and company match program.
  • Vacation pay and sick pay for full-time and part-time team members.
  • Holiday pay for full-time team members.
  • Recognition programs and community outreach opportunities.
  • Tuition reimbursement.
  • Health and wellness programs.
  • Learning and development.
  • Travel discounts.
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