Food Server Assistant

Nemacolin Career • Farmington, PA

7d • Onsite

About The Position

The Food Server Assistant supports Nemacolin’s dining service team in creating polished, seamless guest experiences across resort restaurants. The role anticipates guest needs, supports servers throughout service, and helps maintain clean, organized, presentation-ready dining rooms and service areas. Duties include preparing workstations, completing side work, folding napkins, and delivering water, bread, table settings, and other service details with care and attention to timing.

The position involves learning luxury hospitality standards and service language, as well as developing knowledge of food, beverages, cocktails, beer, wine, and allergens. The assistant may support seating guests using the SevenRooms application and help servers, food runners, hosts, and other associates as operational needs arise. The role requires following health and safety practices, reporting hazards, and obtaining and maintaining RAMP certification as required. It is a guest-facing, physically active position in a fast-paced, collaborative environment, with opportunities to learn and pursue increased responsibility within Nemacolin’s dining operations.

Requirements

• High school diploma or equivalent preferred.
• Ability to communicate effectively in English.
• Ability to learn and apply knowledge of food, beverages, cocktails, beer, wine, and allergens.
• Ability to obtain and maintain RAMP certification and follow applicable Pennsylvania requirements for responsible alcohol service.
• Ability to learn and use SevenRooms and other technology required by the operation.
• Ability to stand for up to eight hours at a time, lift at least 15 pounds, and perform the physical requirements of the role.
• Availability to work varying shifts, including evenings, weekends, and holidays.
• Ability to perform effectively in a high-volume environment while maintaining professionalism, organization, and luxury service standards.
• Warm, outgoing presence and genuine interest in creating positive experiences.
• Strong communication and relationship-building skills, with the ability to work respectfully and confidently alongside guests, members, and colleagues.
• Team-first mindset and willingness to respond to operational needs.
• Organization, attention to detail, and ability to prioritize multiple responsibilities.
• Composure and good judgment when priorities change quickly.
• Professionalism and appreciation for personal presentation, timing, language, and attentiveness in luxury dining.
• Curiosity and willingness to learn about food, beverage, service standards, and elevated hospitality.
• Energy, reliability, and initiative.

Nice To Haves

• Customer service experience preferred.
• Restaurant experience is a plus.

Responsibilities

• Support servers throughout the guest experience and anticipate needs, including delivering water, bread, table settings, and other service details.
• Maintain polished, professional guest interactions and follow luxury hospitality service standards and language.
• Prepare workstations, complete side work, fold napkins, and keep service areas and guest-facing spaces clean, organized, and presentation-ready.
• Develop and apply working knowledge of food, beverages, cocktails, beer, wine, and allergens to support guests and the service team.
• Assist servers, food runners, hosts, and other associates as needed, communicating effectively and helping the operation during high-volume periods.
• Assist with guest seating using the SevenRooms application when needed and complete assignments that support outlet operations.
• Recognize and promptly report hazardous conditions, follow health and safety practices, and comply with responsible alcohol service standards.
• Maintain RAMP certification as required.
• Work varying shifts, including evenings, weekends, and holidays, to support guest demand and dining operations.

Benefits

• Paid training and structured onboarding.
• Hands-on learning and cross-department opportunities.
• Clear pathways for advancement and internal promotion.
• Recognition through individual and team honors.
• Competitive hourly wages.
• Attractive 401(k) program.
• Medical, dental, and vision coverage for eligible associates.
• Paid time off and holiday compensation.
• Discounted associate meals and uniform services.
• Savings across resort dining, retail, spa, and activities.
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED