Food Expo/Server Assistant
About The Position
Costa d'Este Beach Resort & Spa is seeking a highly motivated, customer-focused Expo/Server Assistant. The role serves as the communication link between culinary and service teams, ensuring orders are prepared accurately, plated to established standards, and delivered to guests promptly. The position supports service across multiple dining outlets, as well as banquet and special-event operations, while maintaining food safety, sanitation, resort operating, and guest-service standards. The successful candidate will provide courteous, professional service; maintain familiarity with menus, ingredients, preparation methods, wine offerings, outlet hours, the property, and its amenities; and help keep workstations, equipment, and facilities clean, organized, and stocked. The role also includes opening, closing, side work, and dining-room reset duties as assigned.
Requirements
- Engaging and welcoming personality.
- Passion for creating an exceptional guest experience.
- Ability to work under pressure in a fast-paced environment.
- Excellent communication skills.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Coordinate the flow of food from the kitchen to service staff across multiple dining outlets.
- Review and organize incoming orders to ensure accuracy and timely preparation.
- Ensure menu items meet recipe, presentation, and quality standards.
- Communicate order modifications, dietary requests, and guest preferences to culinary and service teams.
- Prioritize food delivery while maintaining proper temperature and quality.
- Monitor ticket times and alert culinary leadership to delays or service bottlenecks.
- Assist chefs and line cooks with organizing and garnishing plates when needed.
- Verify orders are complete before releasing them for service.
- Communicate professionally with restaurant managers, chefs, servers, banquet staff, and in-room dining personnel.
- Support banquet and special-event operations by coordinating large-volume food service.
- Follow food safety, sanitation, and resort operating standards.
- Keep expo stations clean, organized, and stocked throughout shifts.
- Assist with opening, closing, and side work duties as assigned.
- Maintain thorough knowledge of menus, ingredients, preparation methods, wine lists, and food and beverage outlet hours.
- Maintain knowledge of room layouts, the property, and hotel amenities.
- Collect orders from the kitchen, check that they are correctly prepared, and deliver them promptly and efficiently to guests.
- Clear tables as needed and reset them with proper linen, china, silverware, and glassware.
- Follow proper service etiquette throughout the guest dining experience.
- Provide courteous, professional service consistently.
- Maintain high standards of cleanliness in personal appearance, equipment, and facilities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
