Food Runner (Part-time)

San Manuel Casinos•Highland, CA

1d•Onsite

About The Position

Under the direction of the Supervisor, Food and Beverage, the Food Runner supports Servers by expediting food tickets and delivering high-quality dishes to the correct tables and guests. The role helps provide a superior guest experience by observing tables, communicating with guests and front-of-house and culinary staff, and initiating timely service of the next course as guests near the end of their current course. The Food Runner greets guests, checks food presentation and quality, identifies guest seat numbers, announces dishes, offers condiments, serves non-alcoholic beverages, arranges table settings, and bags to-go orders. The role continuously completes rounds in its assigned section, buses and resets tables, responds to guest requests, and maintains cleanliness and readiness in work areas. It also includes cleaning and sanitizing kitchen equipment and following food-safety, sanitation, health, and safety procedures. Other duties may be assigned to support efficient department operations.

Requirements

High school diploma or GED.
Ability to read, write, and communicate in English.
Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
Ability to manage cash transactions accurately and securely.
Ability to provide friendly, efficient service and address guest and team-member needs and issues.
Clear and effective communication with guests and team members.
Ability to remain calm and efficient under pressure during busy periods.
Obtain and maintain a current Food Handler’s Card.
Obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.

Nice To Haves

At least three months of related experience and/or training is preferred.
A gaming license may be required at the discretion of the San Manuel Tribal Gaming Commission.

Responsibilities

Greet guests and provide a welcoming experience at their table.
Expedite food tickets and deliver dishes prepared by the Chef to the correct tables and guests professionally and attentively.
Check garnishes and food quality standards before delivery; identify guest seat numbers and announce dishes when serving them.
Offer condiments and seasonings, deliver beverages, and pour and serve non-alcoholic drinks.
Arrange table settings and remove extra items; bag to-go orders and accommodate special requests while maintaining quality standards.
Continuously complete rounds in the assigned section, bus and reset tables throughout the shift, and assist with additional guest requests in accordance with Yaamava Service and Brand Standards.
Maintain communication between guests, front-of-house staff, and the culinary team.
Maintain cleanliness, organization, and readiness of the immediate workspace and assigned and adjacent areas.
Clean, sanitize, and polish kitchen equipment, including china, glassware, and cutlery, according to established procedures and applicable guidelines.
Comply with workplace health and safety requirements, department-specific equipment and procedure training, and food-safety and sanitation standards.
Perform other duties as assigned to support efficient department operations.