Food Runner (Part-time)

San Manuel Band of Mission Indians•Highland, CA

3d•Onsite

About The Position

Under the direction of the Supervisor, Food and Beverage, the Food Runner supports Servers by expediting food tickets and delivering high-quality dishes to the correct tables and guests. The role helps provide a superior guest experience by observing tables and maintaining clear communication among guests, front-of-house staff, and the culinary team. The Food Runner also initiates preparation and timely service of the next course as guests near completion of their current course. The position is based primarily in a climate-controlled Casino & Resort setting. The employee may need to work evening, weekend, and holiday shifts, and may travel to meetings, trade shows, and conferences. The role requires working in a fast-paced, high-demand environment, maintaining a neat and well-groomed appearance, and meeting the stated physical demands. The employee may be exposed to fumes or airborne particles, including secondhand smoke. Reasonable accommodation will be made in compliance with applicable law.

Requirements

High school diploma or GED.
Ability to read, write, and communicate in English.
Ability to perform simple mathematical operations, including addition, subtraction, multiplication, and division.
Ability to manage cash transactions accurately and securely.
Ability to provide friendly, efficient service to guests and team members, address their needs, and resolve issues.
Clear and effective communication with guests and team members.
Ability to remain calm and efficient under pressure during busy periods.
Must obtain and maintain a current Food Handler’s Card.
Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.
May be required, at the discretion of the San Manuel Tribal Gaming Commission, to obtain and maintain a gaming license.
Must meet the stated physical requirements, including the ability to exert up to 10 pounds of force occasionally and/or negligible force frequently or constantly, and move up to 40 pounds occasionally.
Must be able to perform physical activities including balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Must have hearing, speech, visual acuity, mobility, and endurance sufficient for the duties and conditions described.
Must present a neat, clean, and well-groomed appearance in accordance with departmental policy.

Nice To Haves

At least three months of related experience and/or training is preferred.

Responsibilities

Greet guests and provide a welcoming experience at their table.
Expedite food tickets and deliver dishes prepared by the Chef to the correct tables and guests professionally and attentively.
Check that plates are properly garnished and meet food quality standards; identify guest seat numbers, announce dishes, offer condiments and seasonings, deliver beverages, and serve non-alcoholic drinks.
Organize and arrange table settings, remove extra items, bag to-go orders, and meet special requests while maintaining quality standards.
Continuously complete rounds in the assigned section, bus and reset tables throughout the shift, and assist with additional guest requests in accordance with Yaamava Service and Brand Standards.
Maintain clear, continuous communication among guests, front-of-house staff, and the culinary team.
Maintain the cleanliness, organization, and preparedness of the immediate workspace, adjacent areas, and assigned areas.
Clean, sanitize, and polish kitchen equipment, including china, glassware, and cutlery, according to established procedures and current guidelines and regulations.
Follow workplace health and safety requirements, including department-specific equipment and procedure training, and maintain food safety and sanitation standards.
Perform other duties as assigned to support efficient department operations.