F&B FOOD RUNNER

Grand Beach Suites Hotel•Surfside, FL

17h•Onsite

About The Position

Food Runner provides support to Restaurant Server in all aspects of service by stocking all service areas and maintaining adequate supplies during meal period, cleaning and presetting all tables; assisting with service of beverages, transportation of food trays to dining room; and cleaning of all public areas.

Requirements

Ability to work as part of a dynamic team to consistently deliver a quality product
Ability to verbally communicate effectively with guests and team members in the English language
Tolerance of all cultures
Able to work a flexible schedule, including weekends and holidays
Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time

Nice To Haves

Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

Responsibilities

Set and clear tables
Stock all service stations and assists food servers with table service
Clear dirty table settings and prepare table for resetting
Reset all service ware as prescribed
Maintain stock and cleanliness of stations
Transport all dirty tableware to the dishing area and place all items in an organized manner and proper dish or glass rack
Between seatings promptly clean table tops, chairs and booths
Check floor and clean as required. Reset and arrange tabletop
Respond appropriately to guest requests, communicating requests to server as needed
Communicate with server/hostess to assure efficient seating, table utilization and customer service
Assist server as needed with food delivery, especially with large parties and during peak periods
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietaryజinformation, and protect company assets
Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Consistently maintain a positive attitude
Encourage a positive attitude among Team Members
Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction
Perform all duties in a timely and professional manner
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook
Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
Applies excellent guest relations skills when interacting with guests
Observes hotel telephone etiquette, message, and call handling procedures
Special projects and duties as assigned
Promotes and applies teamwork skills at all times
Is polite, friendly, and helpful to guests, management and fellow Team Members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards