F&B Outlet 2 - Food Runner

Omni Hotels & Resorts•Tucson, AZ

About The Position

The Food Runner maintains high standards of guest service by completing assigned duties quickly, efficiently, and professionally. The role supports the dining room and bar, delivers food and beverages accurately and promptly, and helps ensure guests have an excellent experience.

Requirements

  • Great customer service skills.
  • Must be able to work weekends and holidays.
  • Must have valid TABC and Food Handlers certifications.

Nice To Haves

  • Previous bussing experience at a fine-dining establishment.

Responsibilities

  • Serve dining-room guests and help provide an experience that encourages them to return.
  • Follow attendance, punctuality, uniform, and food-handling standards.
  • Set up the entire restaurant and complete station setup, breakdown, and side work.
  • Understand bussing standards and the menu.
  • Deliver food and beverages accurately and promptly using table and seat numbers.
  • Run food to all sections of the restaurant and bar.
  • Be friendly and helpful to guests, use surnames whenever possible, and communicate with guests as needed.
  • After training, explain food to guests when serving.
  • Learn proper table service and basic information about food preferences and allergies.
  • Communicate with the front-of-house and kitchen teams.
  • Complete assigned duties before checking out and clocking out.
  • Inspect and maintain the cleanliness and presentation of the assigned restaurant station.
  • Perform other duties assigned by the restaurant manager.
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