Food Runner

Westgate Resorts•Las Vegas, NV

12d•Onsite

About The Position

The Food Runner assists outlet staff with setting up and preparing for business, maintaining outlet cleanliness and sanitation, and managing stock and inventory. The role involves transporting food and non-food items to outlets, checking and verifying orders, replenishing supplies, and completing assigned side work. The Food Runner also responds to guest inquiries and provides assistance, directions, and information in accordance with hotel guidelines. Duties may change at any time and the posting may not include every responsibility or qualification.

Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Ability to safely operate a pallet jack and transport food and non-food items.
Ability to take inventory, restock items, and accurately check in and verify orders.
Ability to read, write, speak, and understand English to follow instructions, communicate, understand labeling and safety notices, and document information.
Ability to organize and prioritize work, meet deadlines, work with minimal supervision and interruptions, exercise judgment, and adapt to changing assignments.
Ability to address problems with initiative and good judgment.
Ability to listen and respond clearly and positively to guest, employee, and management inquiries; provide accurate information and handle concerns with patience, tact, and diplomacy.
Ability to grasp, bend, lift, and/or carry 50 pounds, or otherwise move goods weighing a maximum of 400 pounds.
Ability to stand, move, and work throughout the area and property, including walking up to 10 miles, climbing stairs, and riding elevators.
Ability to work in hot, normal, and cold temperature ranges and in confined spaces and awkward positions, including crouching, kneeling, stooping, and reaching overhead for periods of time.
Sufficient manual dexterity to handle kitchen supplies.
Good working knowledge of accepted sanitation standards.

Responsibilities

Assist outlet staff with setup and preparation for business.
Maintain the cleanliness and sanitation of the outlet and workstation, including cleaning as you go and using standard hotel cleaning products as assigned.
Maintain stock and inventory of food, non-food items, and job supplies; take daily inventory and restock outlets and shelves.
Safely transport food and non-food items to various outlets using a pallet jack.
Check in and accurately verify food and non-food orders.
Complete assigned side work, including replenishing condiments and restocking supplies.
Check the station before, during, and after shifts for proper setup and cleanliness.
Respond to guest inquiries and provide assistance, directions, and accurate information within hotel guidelines.
Communicate with guests, employees, and management, responding to inquiries and concerns professionally.
Maintain attendance in conformance with standards.