Food Runner

Hampton Golf•North Venice, FL

11d•Onsite

About The Position

Venetian River Club is hiring a Food Runner for its Food & Beverage team. The role supports dining service by ensuring orders are prepared and delivered accurately and promptly, checking food presentation and quality, and serving as a liaison among kitchen staff, service staff, and members and guests. The position is hourly and non-exempt, with shifts assigned according to the schedule. Part-time positions are available. The club is located within a gated community in Venice, Florida, and offers fine and casual dining, a poolside tiki bar, and other community amenities. The work is primarily indoors, with some outdoor exposure, and calls for teamwork, attention to detail, a positive attitude, and professional customer service. The role may involve exposure to moving equipment, sharp utensils, harmful chemicals, and flying golf balls. It requires moderate physical work, including lifting and carrying items and extended periods of standing and activity.

Requirements

High school diploma or equivalent preferred.
Excellent customer service skills.
Dependability.
Ability to work in a fast-paced environment.
Excellent oral communication and listening skills.
Ability to follow directions.
Good organizational and verbal skills.
Ability to use logical and rational thinking to resolve issues.
Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor operating areas, and read and write member communications.
Ability to perform moderate physical work, including lifting up to 40 pounds, lifting up to 30 pounds frequently, and lifting up to 10 pounds constantly.
Ability to bend, kneel, crouch, climb, reach, stand, push, lift, and grasp for up to five hours without sitting.
Ability to consistently lift, carry, and load equipment that may weigh 30 pounds or more, and sustain aerobic activity for 20 consecutive minutes.
Must not climb above 8 feet or perform restricted maintenance tasks; work requiring a ladder longer than 8 feet must be reviewed by the club maintenance person.

Responsibilities

Match order tickets with prepared food items and sides after kitchen line staff complete them.
Check plate presentation for neatness and ensure all ordered items are included.
Monitor food quality and return substandard items to the kitchen.
Serve beverages and prepared meals to guests accurately and promptly.
Communicate with service staff about orders that have been delivered or returned.
Keep orders in sequence to support the service process.
Keep workstations stocked with items and ingredients.
Use safe work practices while performing job duties.
Maintain a professional appearance and provide prompt, efficient customer service.
Check back with guests to ensure satisfaction and replenish items as needed or requested.
Keep tables, dining rooms, and workstations sanitized and organized.
Listen and respond to customer complaints.
Perform assigned cleanup and closing procedures.
Perform other duties as assigned or required.