Food Operations Supervisor

LSG Sky Chefs•Phoenix, AZ
•$56,949 - $71,187•Onsite

About The Position

The Food Operations Supervisor keeps the kitchen running smoothly by leading the team with hands-on support and ensuring meals are prepared, portioned, and assembled to quality standards and on schedule for every flight. The role monitors staffing, supplies, and timing, addresses issues early, and maintains a safe, clean, and organized kitchen. The supervisor also looks for process improvements while helping the team work effectively and take pride in its results. The supervisor leads teams of leads and runners across hot and cold food preparation areas. They manage schedules, labor productivity, and costs in a fast-paced production environment, coordinate with other supervisors, production leads, and warehouse teams, and keep the team aligned on performance and safety goals.

Requirements

  • At least 2 years of supervisory experience in food production, manufacturing, distribution, or meal preparation facilities.
  • Comfort with a hands-on management style, working on the floor, engaging directly with staff, and resolving issues in real time.
  • Skills in scheduling, inventory management, labor planning, and production flow.
  • Familiarity with HACCP, OSHA, USDA, FDA, and allergen control protocols.

Nice To Haves

  • Experience in airline catering, meal kit production, or large-scale food operations.
  • Prior experience supervising in a unionized environment.

Responsibilities

  • Guide, motivate, and develop the team to meet and exceed performance goals.
  • Ensure meals are prepared, portioned, and assembled to specifications, including FIFO, allergen control, HACCP compliance, and quality checks using scales and sample plates.
  • Drive process enhancements, safety initiatives, and compliance with industry regulations.
  • Manage schedules, labor productivity, and costs to support efficient operations.
  • Host daily team meetings to promote collaboration and align the team on performance and safety goals.
  • Coordinate with fellow supervisors, production leads, and warehouse teams involved in picking, packing, and shipping.
  • Monitor staffing, supplies, and production timing, and resolve operational issues.
  • Maintain a safe, clean, and organized kitchen.

Benefits

  • Medical, dental, and vision coverage starting Day 1
  • Employer-paid life insurance and AD&D benefits
  • 401(k) with company match
  • Paid vacation, sick time, and holidays
  • Tuition reimbursement
  • Free meals and parking
  • Career growth opportunities with a global organization
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