Central Market (Midway) Food Demo Tasting Specialist - Part time

H-E-B, L.P.•Dallas, TX

2d•Onsite

About The Position

The Food Demo Tasting Specialist provides customer service by demonstrating and selling products, educating customers about product uses and locations, and assisting customers throughout the store. The position works under direct supervision and completes assigned demonstration tasks in accordance with established food safety and standard operating procedures. It applies basic knowledge, skills, techniques, and tools, and requires proactive customer service and communication for engaging customers. The role is based in Center Store but may require setting up and staffing demonstration or sampling stations anywhere in the store. The specialist procures products for assigned demonstrations, tracks product usage and station return on investment, maintains sampling stations, and uses downtime to face shelves and keep the department clean. The specialist also provides food and cooking guidance, uses suggestive selling, and maintains food safety and sanitation standards. The work environment is fast-paced, with extended periods of standing and walking and a moderate amount of repetitive hand motions. Employees may encounter moving mechanical parts, small or confined spaces, cleaning chemicals, and moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Typically 1–3 years of related experience in selling and/or customer service.
Basic food knowledge and experience.
Knowledge of pairings and flavor profiles, or willingness to learn them.
Interest, knowledge, and ability in food preparation and cooking methods.
Successfully complete the Foodie knowledge review annually.
Ability to calculate figures and amounts such as weights, discounts, percentages, and volume.
Attend at least 70% of available on-site Vendor Training classes.
Lift moderately heavy loads up to 50 pounds individually, with potential for heavier loads when team-lifting.
Ability to push or pull loads of 75 pounds.
Ability to bend, reach, kneel, twist, and squat.
Ability to stand and walk for long periods.

Nice To Haves

Food safety certification.

Responsibilities

Assist customers anywhere in the store using moderate to broad food knowledge.
Promote sales with knowledge of ingredients, food preparation, recipes, and products.
Set up and staff demonstration or sample stations anywhere in the store, following provided guidelines and selling the specified product.
Procure products for assigned demonstration stations and track usage.
Track and record the return on investment of staffed stations.
Use downtime to face shelves and keep the department clean.
Help maintain sampling stations.
Provide superior, proactive customer service and use suggestive selling techniques to maximize sales.
Educate customers about recipe suggestions, preparation methods, and cooking techniques for demonstration products.
Assist customers who need physical assistance.
Answer customer questions about products and explain their merits to influence purchases.
Explore current food trends and develop food knowledge through books, magazines, articles, cooking classes, and other avenues.
Maintain food safety standards and sanitation in the department.