Central Market (Midway) Curbside Shopper - Part time

H-E-B, L.P.•Dallas, TX

About The Position

Central Market is a specialty grocery retailer that began in Austin, Texas, in 1994. The Curbside Shopper role, described in the posting as an eStore Customer Service Representative (In-store Shopper), selects online orders and packages them in accordance with Standard Operating Procedures. The role also helps keep perishable and non-perishable eCommerce areas clean and free of debris. The position involves preparing and staging customer orders, retrieving orders for customers, and helping transport groceries and merchandise to customers’ vehicles. It also includes customer assistance, product handling, stocking, sanitation, and food-safety duties. The work takes place in a fast-paced environment and requires attention to detail, precision, flexibility, and the ability to handle physical tasks, including lifting items weighing 55 pounds.

Requirements

Must be at least 18 years old.
Excellent customer service skills.
Basic communication skills.
Ability to prioritize and handle cross-functional tasks.
Ability to work a flexible schedule based on business needs.
Ability to use material-handling equipment and maintain a license.
High school diploma or GED, or equivalent.
Ability to perform detailed, precise work in a fast-paced environment and remain attentive to customer needs.
Ability to meet the physical requirements of the role, including lifting 55 pounds and managing items weighing more than 55 pounds; follow safe lifting limits and seek assistance or break down items when needed.

Responsibilities

Select items in the store to complete eCommerce orders using a digital tool; pack and put away orders in the staging area, and retrieve orders for customers.
Package, transport, and load groceries and merchandise from the store to customers’ vehicles.
Assist with selecting, sorting, and unloading merchandise from baskets or totes into refrigerated, frozen, or dry holding areas, and return products to their proper location.
Answer product-related questions, locate products, and help customers as needed.
Handle products carefully to minimize shrink and meet productivity standards.
Follow applicable federal, state, and company requirements for product freshness, food safety, and sanitation.
Gather baskets and pick up trash inside and outside the eStore as needed.
Maintain and stock bag areas.
Organize, clean, and prepare prep areas, the wareroom, and sales floor for incoming trucks.
Load, unload, and move heavy or bulky products to support eCommerce order selection.
Maintain safety and sanitation standards.
Perform other job-related tasks as requested by a supervisor, subject to reasonable accommodations.