(USA) Food & Consumables Coach

Walmart • West Mifflin, PA

1d • Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives sales and financial performance within the designated store area. The role teaches and trains associates, listens to their feedback, tours stores to provide coaching, communicates operational and company initiatives, and helps teams implement business solutions and change efforts.

The Coach models Walmart’s One Best Way service standards, supports customer service initiatives, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, and works to reduce shrink and meet sales and profit goals.

The position hires, trains, mentors, recognizes, and supervises associates; assigns duties and sets expectations; builds an inclusive workplace; and develops talent to meet staffing and business needs. It coordinates work with stakeholders, tracks progress toward goals, addresses improvement opportunities, promotes continuous learning, and ensures compliance with company policies, values, ethics, and procedures. The role is expected to demonstrate Walmart’s leadership behaviors: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

The position is based at 2351 Century Dr, West Mifflin, Pennsylvania. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation, and a state pay differential may apply where required.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, and develop teams through coaching, store tours, active listening, and feedback.
• Communicate store operations, merchandising, business initiatives, and company direction to associates at all levels.
• Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
• Model customer service standards and support customer service initiatives, including community-focused programs.
• Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve the customer experience.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, recognize, and supervise associates; assign duties and communicate expectations.
• Promote belonging, develop qualified associates, and help meet staffing needs and company growth goals.
• Coordinate job-related activities and assignments and maintain relationships with key stakeholders.
• Set goals, measure progress, build accountability, and identify and address improvement opportunities.
• Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and Open Door Policy.
• Promote continuous learning, adaptability, integrity, customer-focused decision-making, and the responsible use of new technologies.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
• Walmart-paid Live Better U education benefit, including eligible tuition, books, and fees for programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree