Food & Beverage Supervisor, Dalys (FT)
About The Position
The Food & Beverage Supervisor oversees service operations and staff in the food and beverage department, helping deliver professional, timely service and memorable guest experiences. The role supports staff training and development, inventory management, customer service, scheduling and labor controls, and the implementation and maintenance of service standards. The supervisor also monitors department setup and side work, interacts with guests, and performs additional duties based on business needs. The position requires a flexible schedule, including weekends and holidays, and the ability to stand and remain mobile for extended periods. Physical activities include grasping, holding, sitting, walking, repetitive motions, bending, and regularly lifting and carrying up to 50 pounds. Luxury hotel experience is a plus.
Requirements
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to collaborate in a team environment.
- Intermediate computer skills.
- Prior experience with Micros or other systems.
- At least one year of experience in food and beverage operations.
- Ability to stand and remain mobile for extended periods during scheduled shifts.
- Ability to lift and carry up to 50 pounds regularly and for extended periods.
- Physical ability to grasp, hold, sit, walk, perform repetitive motions, and bend over.
Nice To Haves
- Luxury hotel experience.
Responsibilities
- Train new staff and provide ongoing training and development for existing staff.
- Monitor inventory levels and order supplies as needed, maintaining sufficient stock while minimizing waste.
- Handle customer inquiries, complaints, and special requests professionally and promptly.
- Assist management with scheduling, labor controls, and administrative duties.
- Assist the Department Manager in developing, implementing, and maintaining service standards.
- Ensure food and beverages are served professionally and in a timely manner.
- Monitor department setup and maintenance to ensure side work is complete.
- Interact with guests to support a positive guest experience and meet expectations.
- Create memorable guest experiences and deliver “WOW” moments.
- Perform additional duties as assigned based on business needs.
Benefits
- Free meals.
- Free uniforms and cleaning.
- Ongoing community outreach events.
- Hotel discounts.
- Associates’ events throughout the year.
- Healthcare benefits.
- 401(k) retirement plan with company matching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
