Marriott Pontiac at Centerpoint - Food & Beverage Supervisor

Aimbridge Hospitality • Pontiac, MI

3d

About The Position

The Food & Beverage Supervisor works closely with the Food & Beverage Manager to support high-quality service, motivate staff, address problems, and ensure smooth daily operations. The role monitors food quality and presentation, responds to guest feedback, supports teamwork and communication, and helps keep employees informed and motivated. Responsibilities also include overseeing costs, cash transactions, staff schedules, inventory, and operational technology. The supervisor contributes promotional ideas to attract guests and increase sales and supports training and performance initiatives that help team members develop.

The position is at the Auburn Hills Marriott Pontiac, whose newly renovated lobby and meeting space include the Woodward’s restaurant. The hotel offers restaurant and lounge service for breakfast, lunch, dinner, drinks, and hors d’oeuvres.

Requirements

• High school diploma or equivalent.
• At least one year of progressive experience in hotels or related fields.
• Strong communication and problem-solving skills.
• Ability to multitask and remain composed under pressure.
• Demonstrated initiative and effective listening, understanding, and clarification abilities.
• Ability to interpret financial data and perform basic arithmetic.

Nice To Haves

• College coursework in hospitality.
• Supervisory experience.

Responsibilities

• Monitor food quality and presentation throughout service to ensure meals meet high standards.
• Respond promptly and professionally to guest feedback and concerns.
• Encourage open communication and teamwork among staff and lead by example.
• Share information and insights at team meetings to keep staff informed and motivated.
• Oversee daily operations, including costs, cash transactions, staff schedules, and inventory.
• Use technology to streamline processes and support efficient operations.
• Develop promotional campaigns and ideas to attract guests and increase sales.
• Support training and performance initiatives to help team members grow.

Benefits

• Medical, dental, and vision coverage.
• Short-term and long-term disability income coverage.
• Term life and AD&D insurance.
• Paid time off.
• Employee Assistance Program.
• 401(k) retirement plan.
• Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED