Food & Beverage Supervisor

Highgate Hotels • Washington DC, DC

9d • Onsite

About The Position

The Area Food & Beverage Supervisor coordinates, supervises, and manages property food and beverage, kitchen, and back-of-the-house operations. The role is responsible for maintaining a profitable F&B department while delivering high-quality products and service. The supervisor promotes business, works to reduce employee turnover, maintains revenue and payroll budgets, and meets productivity targets while keeping quality consistently high.

The position is based at Viceroy Washington DC, in Washington, D.C. The role also includes overseeing the employee cafeteria, supporting menu planning, maintaining compliance with operating procedures and applicable regulations, and working with the F&B Manager to address departmental matters.

Requirements

• At least 3 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
• Proficiency in Windows and company-approved spreadsheets and word-processing software.
• Knowledge of F&B preparation techniques, health department rules and regulations, and liquor laws and regulations.
• Ability to communicate effectively verbally and in writing with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and evaluate complex information and maintain confidentiality.
• Ability to work long hours sometimes.
• Ability to perform medium work, exerting up to 50 pounds occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Responsibilities

• Supervise and manage all food and beverage personnel.
• Respond to guest complaints in a timely manner and ensure overall guest satisfaction.
• Participate in F&B budgeting and forecasting, monitor department performance, and conduct necessary follow-up.
• Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
• Work with the F&B Manager and keep them informed of F&B issues; keep the immediate manager informed of problems or matters requiring attention.
• Coordinate and monitor all phases of Loss Prevention in the F&B department.
• Prepare and submit required reports in a timely manner.
• Participate in monthly, quarterly, and annual department inventories and submit inventory reports to accounting.
• Organize and conduct department meetings regularly.
• Monitor service and product quality.
• Cooperate in menu planning and preparation.
• Ensure timely purchase of F&B items within budget allocation.
• Oversee operations of the employee cafeteria.
• Ensure compliance with local liquor laws, health and sanitation regulations, and departmental SOPs.
• Ensure training on SOPs, report preparation, and technical job tasks; attend and conduct departmental and hotel training.
• Interview candidates for front-of-house and back-of-the-house F&B positions and follow hiring approval standards.
• Conduct or attend required meetings, including pre-convention and post-convention meetings.
• Attend required hotel meetings and trainings and participate in manager-on-duty coverage as required.
• Maintain regular attendance as required by scheduling and hotel standards.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with hotel standards and regulations to encourage safe and efficient operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Anticipate, prevent, identify, and solve problems; evaluate complex information from various sources to meet objectives.
• Maintain confidentiality and perform other duties requested by management.
• Maintain an attentive, friendly, courteous, and service-oriented manner with guests and employees.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed