Food & Beverage Supervisor

Omni Hotels & Resorts•Irving, TX

1d•$20 - $20

About The Position

The Food & Beverage Supervisor partners with restaurant management to oversee daily restaurant operations, ensuring proper training, supervision, and development of team members. The role maintains Omni Las Colinas service standards and creates memorable guest experiences through genuine hospitality, exceptional service, and WOW moments. The supervisor monitors dining room operations, supports and coaches staff, maintains inventory and operational controls, and works with culinary and management teams to ensure efficient operations and consistent food quality and service. The position also assists with scheduling, labor forecasting, recruiting, service audits, and maintenance follow-up.

Requirements

Must obtain and maintain valid Texas Food Handler and TABC certifications.
Ability to communicate clearly and professionally in English, verbally and in writing, with guests, members, management, and co-workers, in person and by telephone.
Ability to work effectively in a fast-paced environment while managing multiple priorities.
Availability to work flexible schedules, including evenings, weekends, and holidays.
Strong organizational skills and ability to meet deadlines.
Strong attention to detail, leadership, and customer service skills.
Knowledge of emergency procedures and ability to identify and prevent potential safety hazards.
Ability to stand and walk for extended periods, including throughout an entire shift.
Ability to move, lift, carry, push, pull, and place objects of moderate weight, with or without reasonable accommodation, in accordance with applicable requirements.

Nice To Haves

One year of experience in a Food & Beverage supervisory or management role preferred.
Previous serving and cash-handling experience preferred.
Basic knowledge of Food & Beverage financial operations, including cost controls, inventory management, and par levels preferred.

Responsibilities

Maintain regular attendance and flexibility to meet hotel operational needs.
Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
Monitor dining room operations for seating availability, quality service, safety, cleanliness, and guest satisfaction.
Maintain thorough knowledge of restaurant menus, food offerings, and beverage selections.
Ensure team members complete dining room side work and opening and closing checklists.
Monitor liquor inventory, maintain appropriate par levels, and order daily operational supplies as needed.
Monitor food and liquor requisitions to ensure proper inventory controls.
Maintain bar controls, safety procedures, and operational standards.
Conduct pre-shift meetings and ensure departmental training requirements are completed monthly.
Follow established training procedures and provide ongoing coaching and development to team members.
Address guest comments and complaints promptly and professionally, and promote guest and member satisfaction.
Engage with guests, encourage feedback, and promote positive dining experiences.
Maintain an active presence on the restaurant floor during peak business hours, motivating the team and providing operational support.
Observe, coach, and correct service behaviors professionally and constructively.
Work closely with the culinary team to support efficient operations and consistent food quality and service.
Assist management with weekly and monthly scheduling and labor forecasting.
Participate in interviewing, recruiting, and selection activities as needed.
Assist with monthly Moments of Service audits and ensure compliance with service standards.
Submit maintenance requests and follow up to ensure timely completion.
Maintain knowledge of the resort property, amenities, and scheduled events.
Attend departmental meetings and complete required company training.
Perform other duties and responsibilities as assigned by restaurant management.