Food & Beverage Supervisor
About The Position
The Food & Beverage Supervisor oversees the daily operations of food and beverage outlets and services, including food quality, customer satisfaction, associate schedules, and associate performance. The role ensures that operations meet established restaurant and guest service standards and HHM core values. The potential career path is Food and Beverage Manager, followed by Food and Beverage Director. The supervisor monitors guest satisfaction and product quality, supports associates, assists with inventory and equipment, and ensures compliance with sanitation, safety, and alcoholic beverage requirements. The work schedule varies and may include varied shifts, holidays, and weekends. The role involves extended periods of standing and walking, as well as pushing, lifting up to 50 pounds, bending, reaching, stooping, kneeling, or crouching.
Requirements
- At least one year of experience in a supervisory role in a restaurant or banquet setting.
- Food service background at the server level.
- Knowledge of bar service and liquor inventory controls.
Nice To Haves
- Experience with Micro’s point-of-sale system is strongly preferred.
Responsibilities
- Interview, select, train, schedule, coach, and support associates, ensuring they meet established brand or hotel standards and HHM core values.
- Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food is consistent, appealing, and prepared to guest specifications.
- Ensure restaurant and other food and beverage services comply with sanitation and safety standards for guests and associates.
- Interact with guests to obtain feedback on service and food quality.
- Perform service functions during high-volume periods or staffing shortages.
- Assist with maintaining appropriate par levels and inventories of food and beverage supplies, including linen, glassware, silverware, china, and condiments.
- Ensure staff comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
- Ensure equipment is working, report malfunctions, and follow up on repairs.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
