Food & Beverage Supervisor

Suncoast Hotel & Casino•Las Vegas, NV

11d

About The Position

The Food & Beverage Supervisor supervises and coordinates the activities of workers in all food and beverage outlets open during the assigned shift. The role oversees restaurant and beverage operations, supports prompt and courteous guest service, and ensures employees follow established service standards and procedures. It also includes inventory control, outlet cleaning and repair coordination, and administrative and reporting duties.

Requirements

Must be at least 21 years of age.
Must have excellent customer service and communication skills.
Must be able to obtain and maintain any necessary licenses and/or certifications.
Must be able to stand and walk for the majority of the shift.

Nice To Haves

Associate's degree in a related field or one year of related experience is preferred.

Responsibilities

Maintain daily employee work station and break schedules.
Ensure prompt and courteous service to customers.
Monitor employee compliance with established service standards.
Greet and communicate with guests in a friendly and courteous manner.
Oversee the restaurant service operation during the assigned shift.
Ensure beverage shift operations are opened and closed properly and on time.
Ensure employees are on time, in proper uniform, and following correct service procedures; correct deficiencies or discrepancies as they occur.
Resolve guest complaints in a professional and timely manner.
Requisition and maintain control of all inventories.
Monitor employee job performance for adherence to policies and procedures; make recommendations and/or assist with performance evaluations and counseling actions.
Coordinate cleaning and repairs of beverage outlets.
Perform related administrative and reporting duties.