Food & Beverage Supervisor - Banquets

Ansley Golf Club•Atlanta, GA

About The Position

The Banquet Supervisor leads the successful execution of private events and club functions, providing hands-on leadership and ensuring service standards reflect the Club’s hospitality culture. The role supervises banquet service staff and oversees event setup, service execution, and breakdown to provide a seamless experience for members and guests. Working closely with Food & Beverage leadership, culinary staff, and event coordinators, the supervisor ensures events meet club standards, banquet event orders, and member expectations. The position is a visible floor leader who fosters teamwork, professionalism, and a service-first environment. The supervisor oversees event-space layouts, coordinates food and beverage service, leads and develops banquet team members, and maintains operational, cleanliness, and safety standards. The role also handles event logistics and problems, oversees post-event cleanup and room resets, and provides feedback to support operational improvement.

Requirements

  • Minimum of 2–3 years of banquet or food and beverage supervisory experience.
  • Strong understanding of formal and informal service styles.
  • Demonstrated leadership and team development skills.
  • Excellent interpersonal and communication abilities.
  • Ability to remain composed and solution-focused in a fast-paced environment.
  • High school diploma or equivalent.
  • Ability to lift and carry up to 30 pounds.
  • Ability to push or pull up to 30 pounds.
  • Ability to reach overhead.
  • Ability to work in different weather conditions.
  • Ability to stand, walk, bend, and reach for extended periods.
  • Ability to speak, read, and write English and perform basic mathematics.

Nice To Haves

  • Banquet or food and beverage supervisory experience in a private club, luxury hospitality, or high-volume event environment.
  • Knowledge of POS systems and basic computer applications.
  • A degree in hospitality management, business, or a related field.
  • Bilingual Spanish.

Responsibilities

  • Deliver personalized hospitality to members and guests, monitor service, address concerns promptly and discreetly, and maintain a visible presence during functions.
  • Oversee banquet hall and event-space setup, including tables, chairs, linens, décor, and arrangements; coordinate with AV, lighting, and décor teams.
  • Ensure event layouts meet specific requirements and coordinate smooth transitions between reception, dining, and program elements.
  • Assist with multiple functions while maintaining consistent service quality.
  • Coordinate with culinary and beverage teams on service timing and presentation; monitor food quality, appearance, and temperature.
  • Oversee beverage service, including bar setup and execution, and ensure special requests, dietary needs, and member preferences are met.
  • Lead banquet servers, bartenders, and support staff during events; conduct pre-shift meetings and assign work.
  • Train and mentor team members on service standards, etiquette, and club culture; promote teamwork, accountability, and professionalism; provide performance feedback.
  • Maintain cleanliness, organization, and readiness of banquet spaces and service areas.
  • Ensure proper care of club equipment, linens, and supplies; support inventory awareness and responsible resource use.
  • Act as a liaison between front-of-house and back-of-house teams during events.
  • Ensure event equipment, supplies, linens, glassware, and tableware are available and in good condition; resolve logistical issues such as equipment malfunctions, menu changes, or staff shortages.
  • Oversee transitions between event setup, meal service, and cleanup.
  • Ensure food safety and health regulations are followed, banquet spaces meet sanitation and safety standards, staff are trained in food safety, and dietary restrictions and allergies are addressed.
  • Oversee post-event cleanup, breakdown, and room resets; ensure equipment and supplies are stored appropriately and event spaces are ready for upcoming functions.
  • Provide post-event feedback to support continuous operational improvement.
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