The Stella Hotel & Ballroom - Food & Beverage Supervisor

Aimbridge Hospitality•Kenosha, WI

About The Position

The Food & Beverage Supervisor works closely with the Food & Beverage Manager to support high-quality service, motivate staff, and keep daily operations running smoothly. This leadership role supports employees, resolves problems, and helps ensure guests have a positive dining experience. Responsibilities span food quality and guest concerns, team communication, operational administration, promotions, and staff development.

Requirements

  • High school diploma or equivalent.
  • At least one year of progressive experience in hotels or related fields.
  • Strong communication and problem-solving skills.
  • Ability to multitask and remain composed under pressure.
  • Demonstrated initiative and effective listening, understanding, and clarification abilities.
  • Ability to interpret financial data and perform basic arithmetic.

Nice To Haves

  • College coursework in hospitality is a plus.
  • Supervisory experience is preferred.

Responsibilities

  • Monitor food quality during service to ensure meals meet standards for taste and presentation.
  • Address guest feedback and concerns promptly and professionally.
  • Encourage open communication and teamwork among staff, lead by example, and share information at team meetings.
  • Oversee daily operations, including costs, cash transactions, staff schedules, and inventory.
  • Use technology to streamline processes and support efficient operations.
  • Develop promotional campaigns and ideas to attract guests and increase sales.
  • Support training and performance initiatives to help team members develop.

Benefits

  • Medical, dental, and vision coverage
  • Short-term and long-term disability income coverage
  • Term life and AD&D insurance
  • Paid time off
  • Employee Assistance Program
  • 401k retirement plan
  • Daily Pay
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