Food & Beverage Manager

Northwood Investors•New York, NY

About The Position

The Food & Beverage Manager oversees daily restaurant operations and leads the team in delivering exceptional customer experiences and driving revenue. The role covers operational management, guest service, team leadership, financial performance, menu development, and event planning. The manager ensures compliance with food safety, sanitation, and health regulations; maintains a clean, safe, and organized environment; and supports high standards for food quality and presentation.

Requirements

  • Proven experience as a Restaurant Manager or in a similar role at a high-volume restaurant.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
  • Proficiency in POS systems and restaurant management software.
  • Ability to work flexible hours, including weekends and holidays.
  • Passion for the hospitality industry and commitment to providing exceptional guest experiences.

Nice To Haves

  • Union experience is highly preferred.

Responsibilities

  • Oversee restaurant operations, including staffing, scheduling, training, and performance management.
  • Ensure adherence to food safety, sanitation, and health regulations, and maintain a clean, safe, and organized restaurant environment.
  • Monitor and control food and beverage costs; manage inventory and purchasing.
  • Deliver exceptional customer service, address guest complaints, resolve issues promptly and professionally, and maintain strong guest relationships.
  • Recruit, hire, train, motivate, and inspire restaurant staff to achieve high performance.
  • Foster a positive and collaborative work environment; conduct regular performance reviews and provide feedback.
  • Analyze financial reports, identify areas for improvement, and implement strategies to increase revenue and profitability.
  • Manage labor costs and control expenses.
  • Assist with menu planning and development, and ensure food quality and presentation standards are met.
  • Coordinate and execute private dining events, banquets, and special occasions.
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