Food & Beverage Manager

Opal Corporate Office•Flagstaff, AZ

About The Position

The Food and Beverage Manager coordinates the food and beverage team to deliver a memorable guest experience in accordance with quality, service, and safety standards, and represents the brand in the community. The position reports to the General Manager and oversees operations for a 74-seat restaurant serving a daily breakfast buffet and dinner menu, as well as a function room hosting group dinners for up to 50 guests.

Requirements

Ability to work flexible hours, including days, nights, weekends, and holidays.
Ability to communicate effectively and speak, understand, and read English.
Demonstrated integrity and trustworthiness.
Demonstrated history of leadership, goal-setting, and execution.
3–5 years of management or supervisory experience in a high-volume dining and banquets operation.
Degree in Hotel/Restaurant Management or Business, or an equivalent combination of education and experience.
Proficiency with Microsoft Office and Excel.
Strong analytical skills.
Ability to stand and walk for extended periods during 8–10-hour shifts.
Ability to bend, squat, reach, and climb stairs regularly.
Ability to carry a full service tray comfortably.
Ability to regularly lift and/or move 15 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move up to 50 pounds.

Responsibilities

Lead, coach, and develop food and beverage supervisors and team members to maintain high service quality and team morale; follow counseling and discipline procedures.
Ensure adequate staffing each week and that team members wear the correct uniform.
Serve as a hands-on manager, perform food and beverage duties as needed, and regularly work on the culinary team.
Maintain inventory of products, supplies, and equipment needed for service.
Ensure routine maintenance is performed on equipment.
Maintain a professional, positive, and friendly demeanor with guests and associates.
Build relationships with guests to encourage repeat business; respond to guest issues and requests promptly, maintain visibility, and check on guests regularly.
Follow and maintain procedures to control food, beverage, labor, and operating costs.
Conduct and ensure ongoing team training and initial training for new hires.
Maintain the food and beverage POS system.
Review, approve, and adjust time-clock punches in accordance with company guidelines and process payroll.
Complete additional tasks as assigned by the General Manager.