Adventureland Park - Food & Beverage Intern (Management)

Palace Entertainment • Altoona, PA

5d

About The Position

The Food & Beverage Intern assists department managers with all aspects of operations in the Food & Beverage department at Adventureland Park. The role offers a student an opportunity to develop leadership, communication, and management skills through extensive interaction with department heads, supervisors, hosts, and guests. The intern is expected to develop the experience and confidence needed to oversee the department and provide operational and administrative support, including assisting with food preparation and sales during peak periods.

The position combines supervisory responsibilities with hands-on work across multiple Food & Beverage venues. The intern helps lead and support hosts, contributes to scheduling and other administrative activities, completes operational documentation, supports special events, and works on projects to improve efficiency, sales, and marketing. The role is based in an office and in indoor and outdoor park locations, and involves a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• Be a recent graduate or have at least two years of undergraduate study in Supply Chain, Hospitality, Business Management, Event Management, or a related major.
• Have at least one year of previous work experience; related experience is preferred.
• Be at least 18 years old to comply with Iowa Child Labor Laws.
• Be able to work a flexible schedule, including evenings, weekends, and holidays, from open to close.
• Be able to lead and motivate assigned teams of hosts.
• Be willing and able to assist with all Food & Beverage-related positions to support continuous operations.
• Have exceptional customer service skills and be able to resolve questions, problems, issues, and concerns positively and professionally.
• Be able to speak directly with guests when other Food & Beverage leadership is not present.
• Remain focused on compliance with state and local Food & Beverage safety regulations.
• Be able to handle high-pressure situations, deadlines, and multiple priorities in a dynamic environment.
• Be able to follow directions, multitask, and work both independently and as part of a team.
• Have strong written and verbal communication skills.
• Have strong attention to detail and problem-solving abilities.
• Be proficient in Microsoft Excel, Word, and PowerPoint.
• Be able to handle private and confidential information with discretion.
• Be able to stand, walk, and remain on their feet for most of the workday.
• Be able to occasionally stoop, twist, kneel, bend, squat, or reach above shoulder level.
• Be able to remain sedentary for extended periods while using a computer or POS equipment.
• Be able to tolerate heat and humidity from food preparation equipment.
• Be able to carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

• Previous amusement park, theme park, or waterpark experience is highly desired.
• Spanish or other bilingual language skills are a plus.
• Practical knowledge of Point-of-Sale technology and PCI compliance is preferred.

Responsibilities

• Oversee a large number of hosts across multiple Food & Beverage venues and support department operations.
• Lead by example and represent Adventureland’s core values.
• Mentor and coach assigned team members.
• Learn the essential duties of assigned Food & Beverage positions and fill in for those positions when needed.
• Participate in supervision activities, including hiring, orientation, training, performance coaching, and discipline.
• Ensure required meal and other breaks are provided in accordance with Iowa law.
• Assist with team scheduling, timekeeping, and tip allocation.
• Lead and complete special projects to improve processes and operational efficiency.
• Develop the knowledge and judgment needed to perform Food & Beverage Manager duties.
• Provide operational and administrative support throughout the Food & Beverage department.
• Participate in food preparation and sales during peak times.
• Build working relationships with new and returning managers and hosts.
• Complete daily documentation, including schedules, checklists, time and temperature logs, tracking forms, and host records.
• Identify opportunities to improve Food & Beverage sales and marketing growth.
• Assist with Point-of-Sale maintenance, database programming, and troubleshooting.
• Help ensure regulatory compliance and enforce standards, including labor regulations and food safety practices.
• Participate in and conduct weekly department planning meetings.
• Work with department heads to accomplish tasks.
• Assist with setup for special events, such as Oktoberfest and Phantom Fall Fest.
• Participate in social activities with international college students.
• Perform other duties as assigned by leadership.

Benefits

• Flexible schedule.
• Opportunity to cross-train and learn skills across various departments.
• Free admission to Adventureland Theme Park and Waterpark, and select parks, on days off.
• Invitations to exclusive company-sponsored host events throughout the season.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed