Adventureland Park - Food & Beverage Intern (Event Coordinator)

Palace Entertainment • Altoona, PA

5d • Onsite

About The Position

The Food & Beverage Intern (Event Coordinator) assists department managers with operations across Adventureland Park’s Food & Beverage department, including planning and executing special events. The intern develops leadership, communication, and management skills through regular interaction with department heads, supervisors, hosts, and guests. The position provides experience overseeing department operations and may involve leading one or more F&B areas, supervising hosts, and helping ensure successful daily operations.

Requirements

• Recent graduate or completion of at least two years of undergraduate study in Supply Chain, Hospitality, Marketing, Business Management, Event Management, or a related major.
• At least one year of previous work experience; event, guest experience, or hospitality experience is preferred.
• Must be at least 18 years of age to comply with Iowa Child Labor Laws.
• Must obtain Food Handler Safety Certification, such as ServSafe or similar, within 90 days of hire when required by state and local guidelines.
• Must read, write, and speak fluent English.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, open to close, and later evening hours during certain events.
• Must possess a valid driver’s license and a good driving record.
• Ability to lead and motivate assigned teams of hosts.
• Ability to assist with all F&B-related positions as needed.
• Exceptional customer service skills and ability to resolve questions, problems, and concerns positively and professionally.
• Ability to remain focused on compliance with state and local F&B safety regulations.
• Ability to handle high-pressure situations, meet deadlines, and coordinate multiple priorities in a dynamic environment.
• Ability to maintain a positive, professional attitude.
• Ability to follow direction, multitask, and work both independently and as part of a team.
• Strong written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to stand, walk, and remain on feet for most of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders.
• Ability to remain sedentary for extended periods while using a computer.
• Ability to withstand heat and humidity from food preparation equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

• Previous amusement park, theme park, or waterpark experience.
• Spanish or other bilingual language skills.
• Practical knowledge of Point of Sale (POS) technology and PCI compliance.

Responsibilities

• Supervise daily operations of the Food & Beverage special events team and other assigned departments.
• Lead by example and represent Adventureland’s core values.
• Mentor and coach assigned hosts.
• Learn the essential duties of assigned F&B positions and fill in when needed.
• Participate in hiring, orientation, training, performance coaching, and discipline for assigned hosts.
• Ensure required meal and other breaks are provided in accordance with Iowa law.
• Assist with team scheduling and timekeeping.
• Learn and lead operations in one or more F&B areas.
• Lead and complete projects to improve processes and operational efficiency.
• Plan and execute special events, including concerts, Oktoberfest, and Phantom Fall Fest.
• Participate in food preparation and sales during peak times.
• Work with multiple departments to create coordinated event plans.
• Work with F&B leadership to plan, execute, and document daily operations.
• Collaborate with Culinary and Marketing teams to produce marketing materials.
• Assist with developing menu items and events.
• Assist with product ordering, stocking, rotation, and inventory maintenance.
• Coordinate support and service for bands during concert events.
• Identify opportunities to improve sales, marketing, and operating efficiency.
• Ensure regulatory compliance, enforce processes, and maintain food safety practices.
• Resolve escalated guest concerns and criticisms positively and professionally.
• Participate in social activities with international college students.
• Perform other duties assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn skills across various departments.
• Free admission to Adventureland and select parks on days off.
• Invitations to exclusive company-sponsored host events throughout the season.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern