Adventureland Park - Food & Beverage Intern (Event Coordinator)

Splish Splash Water Park•Altoona, IA

6d•Onsite

About The Position

The Food & Beverage Intern (Event Coordinator) supports Adventureland Park’s Food & Beverage department, assisting department managers with daily operations and special-event planning and execution. The intern develops leadership, communication, and management skills through regular interaction with department heads, supervisors, hosts, and guests, and builds the competence to oversee department operations. The role combines supervision of the special events team and assigned departments with hands-on participation in food preparation, sales, inventory, and other F&B duties. It involves planning and executing events, coordinating across departments, supporting bands at concerts, addressing escalated guest concerns, and ensuring compliance with food safety and labor regulations. The position works in an office and across indoor and outdoor park locations, with a flexible schedule that may include evenings, weekends, holidays, and later event hours.

Requirements

Recent graduate or at least two years of undergraduate study in Supply Chain, Hospitality, Marketing, Business Management, Event Management, or a related major.
At least one year of previous work experience; event, guest experience, or hospitality experience is preferred.
Must be at least 18 years old to comply with Iowa Child Labor Laws.
Must become Food Handler Safety Certified (ServSafe or similar) within 90 days of hire when required by state and local guidelines.
Ability to read, write, and speak fluent English.
Ability to work a flexible schedule, including evenings, weekends, and holidays, open to close, and later evening hours during certain events.
Valid driver’s license and good driving record.
Ability to lead and motivate teams, assist in all F&B positions, and work effectively in a high-pressure, deadline-driven environment with multiple priorities.
Strong customer service skills and ability to resolve guest questions and concerns professionally.
Ability to focus on compliance with state and local F&B safety regulations.
Positive, professional attitude; ability to follow direction, multitask, and work independently and as part of a team.
Strong written and verbal communication, attention to detail, and problem-solving skills.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Ability to stand, walk, and remain on feet for most of the workday; occasionally stoop, twist, kneel, bend, squat, or reach above shoulders; and remain sedentary while using a computer.
Ability to tolerate heat and humidity from food preparation equipment and carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

Previous amusement park, theme park, or waterpark experience is highly desired.
Spanish or other bilingual language skills are a plus.
Practical knowledge of Point of Sale (POS) technology and PCI compliance is preferred.

Responsibilities

Supervise daily operations of the F&B special events team and other assigned departments.
Lead by example and represent Adventureland’s core values; mentor and coach assigned hosts.
Learn the essential duties of assigned F&B positions and fill in as needed.
Participate in supervising assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure required meal and other breaks are provided in accordance with Iowa law.
Assist with team scheduling and timekeeping.
Learn and lead operations in one or more F&B areas and support successful operations.
Lead and complete projects to improve processes and operational efficiency.
Plan and execute special events, including concerts, Oktoberfest, and Phantom Fall Fest.
Participate in food preparation and sales during peak periods.
Assist with planning and execution of summer events and offerings, coordinating plans across departments.
Work with F&B leadership on planning, executing, and documenting daily operations.
Collaborate with Culinary and Marketing teams to produce marketing materials.
Assist in developing menu items and events.
Assist with product ordering, stocking, rotation, and inventory maintenance.
Coordinate support and service for bands during concert events.
Identify opportunities to improve sales, marketing, and operating efficiency.
Ensure regulatory compliance and enforce processes, including labor regulations and food-safety practices.
Handle and resolve escalated guest concerns and criticisms positively.
Participate in social activities with international college students.
Perform other duties as assigned by leadership.