Adventureland Park - Food & Beverage Intern (Marketing)

Palace Entertainment • Altoona, PA

5d • Onsite

About The Position

The Food & Beverage Intern assists department managers with all aspects of operations in Adventureland Park’s Food & Beverage department. The internship provides opportunities to develop leadership, communication, and management skills through working with department heads, supervisors, hosts, and guests. The intern is expected to build the experience and confidence needed to oversee the department, supervise hosts, support operations and administration, and help improve processes, sales, and marketing. The role includes work across park venues, office settings, and indoor and outdoor locations, with participation in peak-period operations and special events.

Requirements

• Recent graduate or at least two years of undergraduate study in Supply Chain, Hospitality, Business Management, Event Management, or a related major.
• At least one year of previous work experience; related experience is preferred.
• Must be at least 18 years of age.
• Able to work a flexible schedule, including evenings, weekends, and holidays, from park opening to closing.
• Ability to lead and motivate assigned teams of hosts and assist with Food & Beverage positions as needed.
• Exceptional customer service skills and ability to resolve guest questions, problems, and concerns professionally; able to speak directly with guests when other Food & Beverage leadership is absent.
• Ability to stay focused on state and local Food & Beverage safety regulations.
• Ability to handle high-pressure situations, deadlines, and multiple priorities in a dynamic environment.
• Ability to follow direction, multitask, and work independently and as part of a team.
• Strong written and verbal communication, attention to detail, and problem-solving skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to handle private and confidential information with discretion.
• Ability to stand, walk, and remain on feet for most of the workday; occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders; and remain sedentary for extended periods while using a computer or POS equipment.
• Ability to withstand heat and humidity from food preparation equipment and carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

• Previous amusement park, theme park, or waterpark experience is highly desired.
• Spanish or other bilingual language skills are a plus.
• Practical knowledge of Point-of-Sale technology and PCI compliance is preferred.

Responsibilities

• Oversee hosts across Food & Beverage venues and represent Adventureland’s core values through leadership and example.
• Mentor and coach assigned team members, and learn and perform essential duties across assigned Food & Beverage positions, filling in when needed.
• Participate in host hiring, orientation, training, performance coaching, and discipline.
• Ensure required meal and other breaks are provided in accordance with Iowa law.
• Assist with team scheduling, timekeeping, and tip allocation.
• Lead special projects to improve processes and operational efficiency.
• Develop the knowledge and judgment to perform Food & Beverage Manager duties.
• Provide operational and administrative support for the Food & Beverage department.
• Participate in Food & Beverage preparation and sales during peak times.
• Build working relationships with managers and hosts, and complete daily documentation such as schedules, checklists, food safety logs, tracking forms, and host records.
• Identify opportunities to improve Food & Beverage sales and marketing growth.
• Assist with Point-of-Sale maintenance, database programming, and troubleshooting.
• Support regulatory compliance and enforcement of standards, including labor regulations and food safety practices.
• Participate in and conduct weekly department planning meetings, and work with department heads to complete tasks.
• Assist with setup for special events, including Oktoberfest and Phantom Fall Fest.
• Participate in social activities with international college students.
• Perform other duties as assigned by leadership.

Benefits

• Flexible schedule
• Ability to cross-train and learn skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and select parks on days off
• Invitations to exclusive company-sponsored host events throughout the season

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed