Food & Beverage Coordinator

AccorHotel • Chicago, IL

3d

About The Position

The Food & Beverage Coordinator supports the Food & Beverage team at Fairmont Chicago, Millennium Park by carrying out a broad range of administrative duties and coordinating department projects, events, and processes. The role provides administrative support to the Food & Beverage Director, Venues Director, and Events Director, and serves as a principal source of information for the team. The coordinator maintains department records and training materials, organizes administrative systems and procedures, and works with other departments to support effective operations. The role calls for professional, friendly service, careful handling of confidential information, strong organization, and the ability to respond calmly to guest and team needs.

Fairmont Chicago, Millennium Park is a luxury hotel with 686 guestrooms and suites, more than 60,000 square feet of meeting and event space, and food and beverage venues including Toro and the Lobby Bar. Fairmont describes its workplace values as authenticity, inclusivity, integrity, and respect, and highlights opportunities for employee development.

Requirements

• Administrative experience is required.
• Strong verbal and written communication skills.
• Ability to prioritize work in an environment with multiple interests.
• Strong attention to detail and ability to work well under pressure.
• Ability to handle complex and confidential information with discretion.
• Competency using a variety of computer software.
• Highly responsible and reliable.
• Ability to work cohesively as part of a team.
• Excellent interpersonal and communication skills.

Nice To Haves

• Previous property management system experience is an asset.

Responsibilities

• Offer professional, engaging, and friendly service.
• Coordinate and provide administrative support to the Food & Beverage Director, Venues Director, and Events Director.
• Serve as a principal source of information for the Food & Beverage team.
• Coordinate, administer, and implement Food & Beverage projects, events, and processes, including non-routine duties.
• Prepare and maintain department records.
• Maintain and distribute training materials for Food & Beverage new hires.
• Organize and implement administrative systems and procedures, and perform necessary support duties.
• Work and liaise with Sales, Catering, the Executive Office, and Talent & Culture.
• Follow department policies, procedures, service standards, and safety policies.
• Focus on guest needs while remaining calm and courteous.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning programs through Fairmont Academies.
• Opportunity to develop talent and grow within the property and across the world.
• Opportunity to make a difference through Corporate Social Responsibility activities.
• Colleague perks including complimentary upgrades, extended stays, discounted stays across Fairmont and Raffles properties, and dining and wellness discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed